What do i need to do if my blackberry curve displays a message saying reload software:552?
Hi,
I have had the "Reload Software: 552" error on 2 BlackBerry Curve 8900s. When it occurred again (last night) this is what I did:
[ WARNING! THIS WORKED FOR ME, BUT I WAS LUCKY & IT MIGHT NOT WORK FOR YOU! ]
1. Reboot your BB: alt-rightShift-del
2. Start a software reload from the Windows desktop, via the BB Desktop Manager.
When the reload started, I would get a screen on my BB showing 2 computers talking to each other. After a few seconds, this would crash into the 552 error.
3. 3-5 seconds into the software reload, CANCEL the desktop.
4. This should freeze the apps on both the desktop and the BB. The BB should still be showing the 2-computers.
If you do anything on the desktop at this point, the BB will crash into the 552 error again.
5. Terminate the desktop app processes via the Windows task manager. There are 4 RIM/BB processes to shut down.
6. At this point, the BB Desktop Manager app should be gone, and the BB should still show the 2-computers.
7. Now, start the BB desktop manager back up again, and intitiate the software reload again ...
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