Dryer broke after a clunk noise and now drum will not spin although belt is in tact. Motor seems to be trying but no movement. Will spin counter clockwise manually but won't go clockwise. Help... I suspect maybe the drum rollers..because the drum sags a bit... but i can't find anything online about them for this model.
Check inside the drum to make sure the three screws in a triangle in the rear center are all there, if they fall out the drum goes off center and the motor can no longer drive it.
This model has no rollers, the front of the drum has plastic glides mounted on the front of the drum that ride on teflon impregnated pads that are glued around the door.
The rear is supported by a steel ball screwed to the rear of the drum (the 3 screws that I think are causing your troubles) that rides in a plastic saddle screwed to the rear of the machine.
If the excess drum movement is only up and down you should replace the front glide system.
Good Luck
Quentin
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Drum not spinning wholly anti clockwise, found bolt with serrated cover worn and on floor.
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