Is it in sleep mode, or is this some other issue? Scroll down to the resets submenu in
this article .
In fact, you might try simply resetting the printer, to try and clear the memory, but if you choose to do so, make sure you have printed a configuration page beforehand so you have all the info needed to set it up again.
Or you could try an online diagnostic session with HP, available
here.
Finally, your model home support page with other troubleshooting options
here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
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