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Jeff Howard Posted on Oct 04, 2013

Bizhub c552 is printing faded image across part of the page in color and black/white

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  • Jeff Howard Oct 09, 2013

    Here is the copy

  • Jeff Howard Oct 09, 2013

    It does not seem to rub off

  • Gareth Monk Oct 09, 2013

    Hi Jeff - This looks to be a fuser problem - if you open up the right hand large dooe - at the top you can see an orange roller if you pull down the flap. if you use the green dial at the side of this roll it round to see if pink bits have come out ir of there is orange bits missing? can you check this

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Gareth Monk

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  • Contributor 63 Answers
  • Posted on Oct 08, 2013
Gareth Monk
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Can u upload a copy of the problem? can the faded part be rubbed off? if so its your fuser that needs replacing - very expensive. if it doesnt then in tray 1 you have a flap at the front of the tray with a laser slit glass cleaner - pull down the bottom cover at the front and put up and down the holes in front of you at the bottom. should have arrows pointing

  • Jeff Howard Oct 09, 2013

    I also cleanied the lasers with the cleaning wand and it did not seem to help. They were very dirty though.

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4 Related Answers

Anonymous

  • 4889 Answers
  • Posted on Oct 08, 2007

SOURCE: scanner started scanning color photographs in black and white

The problem is simple.Someone or somehow the "TYPE OF ORIGINAL" option on ur SCANGEAR CS window.Set it back to "MAGAZINE" or "PHOTO" and it should scan in color.

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Anonymous

  • 1 Answer
  • Posted on Oct 05, 2008

SOURCE: scanned image only prints in black and white

it's tricky / annoying:

you have a preview ...
you have some of the (3) images checked
but also you have some of these images selected (blue outline)

now:
when you select (I don't mean the checking) an image you'll have to set the scanning params
again - or check them ...

if you select an image, and then set the params (like "color"), your scanned image will be in color

....
also resolution is the same way ..
especially after crating preview .. it'll be set to 300 Dpi
so after seecting one for scanning - check the resolution too :)

jepe

Anonymous

  • 1 Answer
  • Posted on Jan 01, 2009

SOURCE: scanning red and green over

Had the same on my Epson Perfection 1650. I was about to throw it out but decided to take a look inside. Unscrewed and took the top off (with glass bed), then unscrewed the area that houses the scanner light and a set of three mirrors, cleaned with a lens brush the mirrors although did not see any more than one spec. Put it all back together and now it works great. not sure what I fixed, but it IS fixed. may have been put together badly in the factory as this problem happened soon after purchase. I may have knock something out of place at some point. Anyway you may be lucky too!

Anonymous

  • 1481 Answers
  • Posted on Dec 07, 2009

SOURCE: Color is terrible, even with new color cartridges.

remove the cartrides, clean the printer head with cotton ear bud soaked in after shave (use only a mild men after shave) the after shave has a low content of alchol.
If the printer head is built in the cartride then clean the head of the cartridge, if the print head is printer based you may have to open the front pannel of the printer to access the printer head to clean it using the same method.

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Samsung CLX-2160, keep getting faded toner stripe down page. changed toner numerousof times The same problem occurred for me after only 300 pages. The black color on the all prints is faded out on the...

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Also - if you replace the black toner cartridge, or reinstall your printer and drivers like some people will tell you - still no results.

The problem is in the black toner cartridge PATH inside the printer. Something has jammed it up a bit. Try taking out the black cartridge and blowing firmly into the small hole at the bottom of the spout that looks to have a sponge inside. Use a straw and make sure your air blown is dry. Then lightly tap the cartridge a few times. Then use the straw and once again blow very firmly inside the receiving path (inside the printer) for the spout on the cartridge. Make sure you are blowing into the spout path at the bottom - not the gear drive path in the middle - as that will not do any good.

Replace the cartridge, warm up and print another black and white page. You should see that the faded out section is gone or diminished in size. If it is not gone, simply repeat the above steps until it is gone. You will see that the faded out strip gets smaller and smaller each time until it's gone. I had to repeat five times, but eventually got it corrected. Now prints like brand new so don't get discouraged.

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Open the printer. Pull out the transfer roller. Should have a big green handle. Do not touch the roller.
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This is the imaging bar. Using a lint free cloth with no chemical and no water, gently wipe this bar to remove any specks of dust/paper specks.
Put roller back.
Close the printer.
Turn printer ON.
Problem fixed.
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