Kenmore Elite Oasis 27052 Top Load Washer Logo

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Posted on Apr 16, 2009
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Machine will not switch to drain and spin cycle

My wash machine is a kenmore elite - top loader and is only two years old. the wash cycle works, but when it tries to switch to drain and spin cycle, it turns itself off. it's now full with clothes and water

  • dereksmother Apr 16, 2009

    My washer is a Kenmore Elite, but it's not the Oasis. there is no way to take the front of the machine off.

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1 Answer

Jimmy James

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  • Expert 260 Answers
  • Posted on Apr 16, 2009
Jimmy James
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If you take the front off in the lower right you will find a pump motor that controls the drain flow. This may defective. Use a shop vac to empty the water in washer if needs be. But remove and test this pump.

  • Jimmy James Apr 16, 2009

    There is some way to remove the back or sides. THe issue is at the bottom of your washer. I will look for a access point to help you further.

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Be sure drain hose is not kinked and no higher than the top of washer to drain pipe. Remove clothes as soon as it stops spinning
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The first thing i would check is your boot around the door for a rip or tear. Also check the drain line for any types of leaks. You can also remove the bottom panel there will be three torx screws and you can look at your drain pump while in spin and drain cycle to see of the leak located in that area.

Hope this helps _MJ_
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The pressure switch is mis-reporting the water level to the ECU.

Test/replace the pressure switch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
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Hello genny2626
Welcome,

You said,your 6 year old Kenmore elite top loader's wash plate doesn't seem to go through its proper motions. When the lid is closed and the washer has filled and the agitating cycle begins, you can hear a vibrating noise as if the plate is trying to move on the gentle cycle, but when the lid is opened, nothing has moved at all. The drain and spin work fine, and the machine goes through an entire cycle without error messages, but the clothes aren't clean. You said, you have heard a lot of horror stories of how expensive these washers are to repair, so would like an idea of what's wrong beforehand.

Here are a list of common vibration noises


Noisy, vibrating, off-balance

 Is the washer level? Does the washer rock when pushed
against the corners?
The washer must be level. The front and rear feet must be in
firm contact with the floor. Check that the locknuts are
tightened. See “Level the Washer.”
 Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and
vibration of the washer. A ³⁄₄" (1.9 cm) piece of plywood under
the washer will reduce the sounds. See “Location
Requirements.”
 Is the load balanced?
Evenly distribute the load in the washer basket and make
sure the height of the load does not exceed the top row of
basket holes. See “Starting Your Washer.”
 Do you hear clicking or other noises when the cycle
changes from washing to draining or spinning?
When the drive system shifts or the washer basket settles
between cycles you may hear noises that are different from
your previous washer. These are normal washer noises.
 Is the washer gurgling or humming?

Is the washer level? The wash load
should be balanced and not overloaded. The washer must be
level. The front feet should be properly installed and the nuts
tightened. Reset the rear leveling legs (if needed). See the
Installation Instructions.
Did you completely remove the yellow shipping strap with
cotter pins? See the Installation Instructions.
• Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash? These
are normal washer noises.

Let me know if any of these are the solution!
Huuum



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First of all, make sure haven't inadvertently locked your control panel. Press and hold the DRAIN/SPIN button for 3 seconds to see if it clears. How long did you unplug the washer for? The manufacturer recommends unplugging the washer for at least 30 minutes to reset the computer. Try this first and let me know what you have. It could be you only have a minor glitch.

If these preliminary checks prove unsuccessful, you may have a control panel problem. Do you have any error codes deisplayed? Please reply and let me know what you have.
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As I have not received a response, I'm assuming these hints have taken care of your problem. If you have any more troubles, feel free to drop me a note back.
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