Intallations troubleshooting for modem
try opening the connection (remove the encryption) and see if will connect. chances are it will, but if it doesn't and other devices are connected the wifi, the tv is defective.
so it connects without any encryption (wifi password) but were not done. we want to find the encryption method that will suit. start with wpa2 aes, and if it doesn't yet connect, then wpa2 tkip. then with the older wpa standard. first aes, and then tkip. if that doesn't do it let me know what model of router you have
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