Sounds like a chain is banging around? Are these machines chain driven or something? My machine is only 4 months old!
Sorry no chain there ! sounds like a basket mount may have come unhooked or broken you should still be under warrinty i would call them the mounts can be a real pain and even if you did get it back together ,you may have parts made wrong makeing it out of balance .makeing the machenes lifespan shorter than it should be ......... ps : i dont want to alarm you but make sure you have an extened warrinty on this washer ! . this washer has one of the worst track record of any washer ever made , whrilpool keeps saying we have the bugs out of it now . but people like you keep haveing brakedowns .....so just cover yourself .............if you plan to rate this answer , please rate it a 3 or 4 stars , that will help keep me in the paid answer department . thanks
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Thanks for the advice. We will try that. You are right-I wish we would have checked the internet about this brand of machine-not one person has posted a positive comment! Thanks for the help!
Babs
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