Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Jan 03, 2018
Answered by a Fixya Expert

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Maytag Neptune front load washer with FL code

Have done two loads with no problems. Then when I shut the door and started the washer, it beeped saying the door was open. Door is locked, so cannot open it. I shut the washer off, and waited a while, but the door continues to stay locked. When I started it back up, I have a code of FL on the display.

  • Anonymous Apr 04, 2009

    fl code. clothes not fully dry. won't finish spin cycle

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1 Answer

vince

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  • Maytag Master 2,530 Answers
  • Posted on Jan 03, 2018
 vince
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The "FL" is indicating that the door has failed to lock or it locked but the control does not sense the door has locked.

It could be caused by:
faulty door lock solenoid
loose wire connection
faulty door lock switch
faulty door lock sense switch
bad control board

I recommend calling a service technician to diagnose and repair your washer.
but try this first just in case....unplug it for 1 minute plug back in and see if the fault code clears.
good luck.

5 Related Answers

tbirdfan1

Michael Thomas

  • 3056 Answers
  • Posted on Feb 11, 2010

SOURCE: Fl error on washer

Hello there :
I am hoping that i am reading this right it looks like you said a fl error right and if so please read this whole solution that i have provided below

FL Flood Condition FL flashes if any overfill condition occurs. This condition occurs when excessive water in the tub causes the overfill switch to trip. The control must realize that the trip was due to an overfill condition instead of a suds lack condition in order for FL to be displayed

With an overfill condition, the beeper repeats a warning every 10 seconds with no time-out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit.

Press STOP/CANCEL to clear the display.
If this condition continues have the machines water level switch replaced or repaired
Hope this is very helpful for you
Best regards Michael

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Trussell

  • 3 Answers
  • Posted on Jun 08, 2008

SOURCE: Maytag Neptune front load door is stuck

Pull cord under soap tray.

Read here:
http://www.applianceaid.com/neptune3.html#lock

Anonymous

  • 34 Answers
  • Posted on Apr 30, 2009

SOURCE: Maytag Neptune washer error FL

Hello,

There is a manual door release tab in the dispenser area. You have to take the screws out and remove the dispenser to pull the tab and release the door. This is a pretty common issue, if you haven't yet you should contact your Maytag authorized dealer and ask about a more permanent solution. Hope you can get your clothes out.

Thanks

I’m happy to assist further over the phone at https://www.6ya.com/expert/ryan_7b238a1b08d97b98

Anonymous

  • 1554 Answers
  • Posted on Mar 22, 2010

SOURCE: Maytag front load washer Neptune MAH5500B codes FL and DO

There is an emergency access cord provided for the manual unlocking of the washer door and can be accessed by removing the dispenser bezel. Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off. Once the bezel is removed, look for the nylon cord near the door lock assembly through the opening left by the dispenser bezel. Pull the cord away from the door lock assembly to pivot the mechanical opener and push the locking lever into the open position. Open and close the door several times then start a new cycle.

Check the door lock assembly if the problem persists and replace it when necessary. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

Access to the door lock assembly requires the removal of the front panel, dispenser bezel, and lifting of the top cover.

Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off.

Open the washer door and remove the two screws securing the door hinge and the front panel to the front shroud assembly. Do the same to the two screws on the opposite side of the door opening.

Disengage the front panel posts from the clips located on the face of the cabinet by grasping the upper part of the front panel posts and pressing in on the outer edges then twisting it inward. Once the front panel posts are released from the cabinet, tilt the front panel away from the cabinet and remove it.

Remove the two 5/16" hex-head screws securing the two top cover hold down brackets; one on each side. Swing the brackets to the outside to unhook it from the lip of the top cover then lift the top cover to expose the door lock assembly. Prop up the top cover to prevent it from falling back into position while accessing the door lock assembly.

Disconnect the wiring harnesses from the door lock assembly and the two mounting screws then rock the top of the assembly forward and lift it off the front shroud assembly.

Clean the wiring terminals and the connectors then reseat the connectors several times. Replace the door lock assembly when the problem is not resolved.

Install the new door lock assembly in reverse of the steps given above. Review the steps thoroughly for easy reassembly of the washer. Make sure the wiring harnesses are properly and firmly seated to the door lock assembly terminals. The door lock assembly is part number 22004435.

Anonymous

  • 1 Answer
  • Posted on Apr 18, 2010

SOURCE: maytag neptune washer clothes staying wet after cycle

Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

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Maytag washer

Maybe you over-loaded, or you did not shut the door properly. Try reading the users' manual.
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