I have a new sanza e260,which shuts down my computer

IMHO, drop Windows and get a Mac - any Mac.

It's not the computer, it's the Sansa. The e260 uses microSD cards, which only go up to 2GB, not microSDHC cards such as the 16GB one you have.

I agree a clean install is always the better, fresh start J
OK it sounds like missing drivers, what you have to do is create a new installation CD that will load the drivers for your laptop as it boots. I haven’t try this method with windows 7, but I know it works well with Windows XP. Try and create a new Windows XP CD with the drivers see: http://unattended.msfn.org/unattended.xp/view/web/35/
The start a new installation with this Windows XP CD and reformat you computer, after that you can do a new upgrade to windows 7

Go onto the Sansa site and find your product. Then try and see what downloads they offer for the player such as installation software or newer drivers.

It is pretty easy. If running Windows just download the Sansa Updater (see link below) and install it.

Then, use the Mac/Linux instructions (even if running windows!) to put the e260 into MSC mode- turn e260 on, switch e260 hold switch to on, press and hold the e260s LEFT button "<<" while you plug the USB cable into the e260.

For me (running Windows XP) the Sansa updater automatically detected the e260 then and updated the e260's firmware.

Links to the updater, and alternative complete instructions for Mac/Linux are here
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=10357

Get the Vista compatible software from Sandisk's website

i just got it turned back on what i did i got an 8gb i dont think it will make a difference tho but all i did was push the power button up very fast like a flick and it turned on maybe ty it a few times and it will start hope i helped



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I cannot get my desktop to find a driver for the e260, but if you use the SD microdisk you can load stuff to the microdisk if you have a card reader. You need to buy the full size SD card with the micro SD attached. Then sync the stuff you want to load and when you boot up your player, it will refresh the data base and you can play the stuff on your card. Seems a shame to waste 4 gigs of hard drive on the player, but I do not know anyone who has found a driver for the e260 that works with XP service pack 2. If you do please send me an email me.

Does it show up in your windows explorer as another drive letter ?

Code 10 means it cannot find the correct Driver for the device.

You PC needs to have XP / SP 2 and Windows Media Player 10 or higher.

If you do not have these programs then the driver is not on your PC.

Update these components and try connecting the device again.




Best of Luck.