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The ESR1 is a 29-1/4" wide, one-section stainless steel insulated upright reach-in refrigerator from Everest Refrigeration with 1 full-size self-closing and field ...
Door Style: Swing
Number of Shelves: 3US$2,176.00 · ‎In stock
800 444 6285 number to the service department. Just how much time you want to spend delving into the service manual (selecting the section you are interested in from the contents page near the beginnning) might help during that call. Particularly if you have looked at Diagnostics and any troubleshooting in the user manual. You could confirm it would reset the fridge if you left it unplugged for a couple of hours.
If you unplugged the unit and left it unplugged for 2 hours, the capacitors should drain of charge. That should reset it. That said, I look at the contents page in the service manual above, look at Diagnostics, and probably end up going to section 7.3. The third link above is to a brief users manual.
It is icing up because the defrost heater and defrost thermostat are not working and need to be replaced. Check the continuity of the defrost heater first before replacing it. If defrost heater tests okay, just replace the defrost thermostat.
E3 stands for door open longer than 20 minutes, It may be bad door switch, door switch magnet misalign. You can test the door switch when you open and close the door, it should make a clicking sound, if not, you door switch either is bad or misalign.
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