Only plays chanel 116
Hi Jackiewes928, I apologize for the inconvenience you have experienced. It is my pleasure to assist you today. I understand that the only channel you are currently getting is channel 116 and that your remote is not responding. Do any buttons at the top light up on the remote when you try to change channels? If so, what button lights up in red or green? if any button other the SAT button lights up this means that the remote is not on SAT mode and this would be why is not responding. In order to put the remote in SAT mode press the SAT button for 3 seconds. Once you do this try using the remote. If you need further assistance please feel free to reach me directly at [email protected]
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