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My son placed my sanza in juke box made for mp3 players and my display is now blue in color. I can still read songs, but can no longer view pictures or video.
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Itunes is what is known as proprietary software. Which basically means that it only works with hardware of the same brand. (Apple- Ipod) You will not be able Itunes to load mp3 files on a Sansa MP3 player.
Go onto the Sansa site and find your product. Then try and see what downloads they offer for the player such as installation software or newer drivers.
same thing happen to me! I did a hard reset (hold the power button for 10-15 sec) waited a few seconds, then tried to turn it on -- it worked for me. good luck!
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