Gatehouse electronic keypad deadbolt skips and won't turn when activated

Does my Schlage BE365-CAM BE365CAM505 have a feature that allows it to automatically lock the deadbolt without having to enter code and turn the dial?
Sort of. The lock has what is called the "turnlock" feature. When enabled, you have to only push the Schlage button, then manually turn the dial. When disabled, you have to enter the user code, then turn the dial.

To enable/disable this feature, enter your Programming Code--press the Schlage button--Press 7.

Each time you do this, you toggle between enabled and disabled.

Videos for installing and programming can be found on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Scroll down and find them under the heading Electronic Security--Keypad deadbolt 365

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.
http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx

Does my Schlage BE365-CAM BE365CAM505 have a feature that allows it to automatically lock the deadbolt without having to enter code and turn the dial?
Sort of. The lock has what is called the "turnlock" feature. When enabled, you have to only push the Schlage button, then manually turn the "dial". When disabled, you have to enter the user code, then turn the dial. So either way, you still have to turn the dial.

To enable/disable this feature, enter your Programming Code --press Schlage button--press 7

Each time you do this, you toggle between enabled and disabled.

"How can I program my electronic keypad lock when the instructions with the Programming Code have been lost?"
The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

Complete installation & programming instructions can be found here:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

Notice that the above is a .pdf filetype. That means that you need to have Adobe Reader or similar installed on your computer to view it. So if you are unable to view the file, download (for free) and install Adobe Reader first. You can get it here:

http://get.adobe.com/reader/

Good luck-and please provide feedback if this helps!

Push the Lock button on outside touch pad to extend latch bolt 1" which locks the door when you leave.
Enter your desired personal code to retract the latch bolt completely which unlocks the door when you return home.
The T-turn on the inside of the door is used to extend (lock) or retract (unlock) the latch bolt when you are inside.
Using the key from the outside will also extend (lock) or retract (unlock) the latch bolt.
This Touchpad Electronic Deadbolt should be accompanied by a Kwikset Knobset, Leverset, or Handleset.

I cut & pasted the above from the installation instruction sheet.
Here is the link to the entire installation instructions sheet (manual):

http://s7d5.scene7.com/is/content/BDHHI/40486-02

It is a .PDF file, so if you aren't able to view it, download and install Adobe Reader from this site first:

http://get.adobe.com/reader/

If you are not able to lock the door using the outside touch pad's lock button, you may need to reprogram the door's "handedness", which gives the lockset the ability to be used on doors that have their hinges on either the right or left side of the door (right-hand or left-hand door).
The instructions for that are found on Step 4.9. This is also an excellent time to change the batteries, which is recommended yearly.

Good luck!

The lock is covered for the lifetime from mechanical defects.
Here is the contact information:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx


Good luck!

My lock did not have jumpers, but adjusts itself automatically... You have to hold the lock button in (on the exterior side) while you insert the battery pack - the deadbolt will cycle in and out, then beep a couple times. You'll be holding button for maybe 10 seconds.
I have to say while this step is included in the instructions in a big red box, it says nothing about why or what its doing, so I imagine many people miss this...

My keypad won't light up when door is locked when you push lock won't light up green:

To make the keys light up when you want to enter your code, you have to push the lock button on the keypad first. If the keypad light never comes on, open the door and manually lock the interior lock, then press the keypad lock button. The above instructions should then work.

1) Remove back cover (instructions usually are stuck on the inside of the back plate cover .. if not continue next ...
2) Make sure all batteries are fully secured.
3) Press the square Reprogram button
4) Press the keypads of your code. If you do not hear any sound when pressing the buttons, then it means your batteries are not fully secured.
5) After entering your code, press the middle keypad (lock) once.
6) To double check things are working right, then press the keypad buttons again and then when you see the deadbolt is unlocked, then press the middle keypad (lock) again to ensure the deadbolt comes out to lock.

Recommend periodic lubrication of the deadbolt lock for less strain on the batteries ,,, and lubricate the key lock occasionally as well.

You may indeed use your key. The key will push inward about 1/2in when it is in the correct position to turn the locking/unlocking mechanism, the keypad will be still active

How do I enable the alternative setting (Code Turn)? (BE365 Deadbolt only)
1.) Enter your current 6-digit programming code
2.) Push the button
3.) Press 7 on your keypad