HP Officejet Pro L7590 All-in-One InkJet Printer Logo
Posted on Jan 13, 2009
Answered by a Fixya Expert

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Cannot delete print job

I have a print job pending in the queue, and i have tried to delete it, but it will not. It says "deleting' but it is not, and I cannot figure out how to get rid of it. It is impeding me from printing anything else, even though I set its priority level as low as possible. Help!!! I'm using VISTA and do not see the spool.exe in the Task Manager Processes Tab; is there another exe I should look for in VISTA?

  • jdemon01 Jan 13, 2009

    I discovered that the processes for this printer begin with hp* so I deleted them, and followed the remaining instructions in a prior solution.  That is, I went to c:\window\system32\spool\PRINTER and tried to delete the files; unfortunately I could not delete all of them.  In the end I restarted the computer and turned the printer off.  Upon reboot of the computer and restart of the printer the job that I wanted to kill began to print.  So I didn't solve the root cause; but the printer is now ready to print again.

  • Anonymous Jan 15, 2009

    Please see my problem - yuck! :-(


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1 Answer

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  • Master 731 Answers
  • Posted on Jan 13, 2009
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Joined: Feb 08, 2008
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Hi

Try to uninstall USB composite drives that will fix the issue.

Steps:
1.Right click on MY computer ->Properties->Hardware->Device manager.

2.You will get Device manager window popping out.

3.Scroll down to "Universal Serial BUS controllers".Click on the (+) sign.

4.Check for the "USB Composite Device" and right click on it, click Uninstall.(IMPORTANT NOTE:WE HAVE TO UNINSTALL THE PRINTER'S USB COMPOSITE DEVICE, TO KNOW WHETHER IS THE PRINTER'S USB COMPOSITE DEVICE, RIGHT CLICK ON USB COMPOSITE DEVICE AND PROPERTIES,look for wat location says, Eg -LOCATION : HP officejet pro L7500)

5.Disconnect the USB and reboot the PC.

6.Connect the USB after reboot, you will get pop up "Found new hardware".Then the Drivers will be installed Automatically.

Thanks
Riz

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Related Questions:

0helpful
1answer

HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE

First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf
0helpful
1answer

Cannot delete pending print job

Hi,

Go to START then click on RUN, type services.msc and look for Print Spooler. Stop the service and start it again. That should clear the pending print job queue.

Hope this helps.
0helpful
1answer

How can I delete print jobs from the queue?

Hi

Go to START, choose Printer and faxes and then click on the printer icon. Delete all the printing jobs pending or in queues.


Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !
0helpful
1answer

It says I'm online, has a pending document, and copies perfectly, but won't print, dang it! What's wrong?

Hi,

There seems to be print job stuck in queue and needs to be deleted.

Click the link below to know how to resolve the print job stuck in queue issue.
Link
0helpful
1answer
7helpful
1answer

I have a print job pending in the queue but cannot delete it.it says it is deleting but it wont.

Click on start menu and then click on run or in the search box, type services.msc and hit enter
it will open the services window, locate the service named as print spooler in it ,
Right click on print spooler and select restart, restart it atleast 6-7 times, then check the printing queue....
1helpful
1answer

The printer turns itself on autamaticcally and wont stop printing

You need to cancel all pending print jobs on the queue. If you see the printer's icon on your System Tray, lower right corner of your computer, right click it and choose Cancel Print Jobs. Or you can double click it so that it will show you the current printing job or those in queue. Select and delete them. If this does not cancel the pending print jobs, disconnect your printers power cord and shutdown the computer. After like 10 minutes, turn the printer and computer back again.
2helpful
2answers

We have a spooling problem. The sharp mx-2300n just says "ripping" and 20% complete but won't move from there and print anything. Can cancel print job from Mac but won't stop anything at the printer end....

Go into the Job review mode and highlight the pending print job (note: it may be stuck in processing). You should then get the option to delete the job.

Make sure that the pending print job is also cleared from the network print queue. They can sit in the queue and be persistent on processing, even after you've cleared the copier. Clear the queue prior to deleting the job on the copier.

If this doesn't, disconnect the copier from your network and try the above steps again, then reboot the copier and reconnect it to your network.

If you're trying to print out Adobe-based web pages from the internet, this may be what's causing your copier to jam up. There's known coding anomalies with Adobe-embedded documents on web pages. Trying to directly print from the web page can stall or lock up the print process.
0helpful
1answer

Cannot delete print job

Try rebooting, that works for me most of the time.
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