My neptune MAH5500BWW font load washer suddenly has the incorrect times on the wash cycles-quick wash 61 minutes, light soil 89, normal 95 and heavy 99. We were away for a week and did lose power, but machine was not in use. Can I reset the times?
You dont need to reset the times, all that has changed is the soil type. in example, light, regular or heavy. that is what causes the times to change.
you just need to push the options button until it shows the type of cycle you want.
also make sure you have the proper cycle selected and then look to see what other options are selected. you just have too many options turned on, so look at the controls to see what is different then you remember.
I use the same options all the time, I know which options to use; my wash time has increased not my options.
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I am having the same problem. My wash times are much longer. We had issues with a frozen pipe, so I was not sure if that started the problem.
My 8 year old Neptune has the exact same problem. The repairman says to use it until it quits altogether ; he could not reccommend putting any money into the machine.
Waher woman
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