Fabric conditioner drawer does not empty

Try taking out the drawer and washing it our thoroughly. They get clogged up with residues.

Check that the hose that connects the drawer to the tub is clean, fabric conditioner normally gunks up especially on colder wash cycles.

Normal wash loads do not take over one hour, but you have to set them on clean any stain option and it will take 107 minutes to wash.
It sounds to me like your washer needs servicing by a trained Bosch serviceman, because it should not do this.

Check if drain filter is clear and drain pump is working properly. Also remove soap conditioner tray and check if you have black residue inside the soap/conditioner dispenser. Sometimes this can prevent water from entering the conditioner tray.

Fabric conditioner drawer not emptying on my bosch wae24467 washing machine this video will show you how to keep your soap draw clear and how to service the parts Please remember to subscribe to our YouTube channel for all appliance tutorials
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Hi and welcome to FixYa, I am Kelly.

This is a note from the users manual that is important:
IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

You have to select the fabric softener option with each cycle.
It is normal for small amounts of water to be remain in dispenser at the end of the cycle.

Feel free to call the Help line and make a phone inquiry Make aure to pass your model number to them.
(866)616-2601 U.S.
(800)688-2002 Canada
Thanks for choosing FixYa,
Kelly

Bosch Exxcel WFO 2264 Front Load Washer
This video will show you how to keep your soap draw clear and how to service the parts

Please remember to subscribe to our YouTube channel for all appliance tutorials

a 4 THUMBS rating is appreciated for answering your FREE question..

WFD2460 Bosch washing machine This video will show you how to keep your soap draw clear and how to service the parts
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

This problem is caused by the compartment not filling up sufficiently to start the siphon action. First ensure that the drawer is clean, especially the siphon tube then, with the drawer removed, check the top of the compartment. You will find various holes that let in the water, make sure these are clean and not blocked with mould. Clean out with mould remover and wire then run a cycle with no washing or softener/detergent in the machine.