I would like to share my solution to the problem. usually a bad ink cartridge. Take out one cartridge at a time and see which one it is you pulled out after which the message disappeared. Most times a remanufactured or refilled ink will cause that, but sometimes a genuine HP cartridge can trigger the message. Check out the video for better explanation. I hope!
SOURCE: ink system failure BEWARE SPAM NUMBER 1-800-532-4187
Just got off the phone to HP and the issue is resolved *phew*. This was what I was told to do for my C5180. First they told me to do a power drain. This is done by pulling out the power cable and then holding the on/off button for a minute, then putting the power cable back in (this didn't work).
Then we did a master reset. Unplug the printer, then pressing the help and ok buttons simultaneously plug it back in. This sorted it. :)
Have to say it looked like this whole process used up shed loads of ink, so by the time I had finished I needed to replace 3 cartridges!
HP were pretty good and were very willing to send out a new printer if the reset didn't work (as the printer is still in warrenty). Hope you get yours sorted too. Rebecca
SOURCE: ink system failure
NOT A SOLUTION, JUST SOME FACTS>
First of all, your printer is "NOT" the worst model ever made, every printer that hp (as you probably noted I used small letters hp because I think hp is a small worm of a co.) makes is a problem waiting to happen. The worst of it all is that the don't care about there customers. I have a almost $300.00
photosmart that is a few months out of warranty, even though it stayed new in the box for over 6 months because of a heart attack I had. I ran out of two of the colored Inks, but continued to use the printer for word documents only till shortly after, the printer said it was unable to print till the two empty colour cart. were replaced. I continued printing all other items on my up stairs computer. About a month later, I purchased the cart. needed, installed them in the photosmart,(which I think is a oxymoron) and the printer came up with,"Ink System Has Failed" Error code oxc18a0306.
I know this is getting long winded, but it's the only way to get my point across fully. I contacted hp and after over 40 min. they told me that the error code was fatal and could not be fixed!!!!! They said It was out of warranty and would not be replaced for any amount of money besides paying full price for a replacement. ( Ya Like I Would Buy Another hp product). I have since then had the printer checked out and a small pc board with, a valve or sensor for all the ink supplies is not letting the yellow ink out of the pump to the print head. I contacted again, like a fool, hp and was on the phone for another 52.min. till they told me that part was not available..... End of story
P.S.
I hope this story gets out to every person that had, or has a hp product and
had a problem that was not resolved by hp, besides telling the customer they will fix the problem by selling to you ,at full price another printer.....
I'm All For Boycotting hp!
P.P.S.
I hope this gets back to hp
Ron Trovato (702) 633-4298 [email protected]
SOURCE: HP Officejet Pro L7650 Print head problem
The reason why the printer refuses to print if you get low on one or more colors is that the system runs off negative pressure through the ink lines to the print head. If you were able to continue printing with an empty cartridge you could get air in the respective ink line, disrupt the negative pressure, make it so that that color will no longer print, and require you to get the printer serviced to fix the problem. I own a Cartridge World ink refilling store and I feel this is a good machine (compared to some of the others out there). The only down side with this type of machine is the print heads expiring or getting clogged as you are experiencing. The reason the black is clogged and not the other colors is that the black ink is pigment based and the colors are dye based. The pigment based inks do tend to clog print heads over time. You can try to rehydrate the print head with warm distilled water. if you can't get it working to your satisfaction you can buy a new black/yellow print head for $72. With this type of printer you should print at least one black and white and one color document per week to keep the print heads fresh. If they sit too long without ink flowing through them then they can get clogged and print poorly. I hope this helps belay some of the resentment you hold towards your printer.
SOURCE: Oxc19a0023 INK System failure
TRY THIS
Press and Hold the "Print Photos" & "Red Eye Removal" buttons. Release both buttons. Display should say "Enter Special Key Combo"
Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye Removal"
Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)
Press and release the "OK" button.
Display should say "Support". Use the Right arrow Key to look for "Reset Menu".
Press and release the "OK" button.
Press the right arrow key to look for "Partial Reset", press 'OK'
The printer will go off and will power on by itself, else wait for 20 seconds and power on the printer to complete reset
reset process for c6380
HP is the best brand that brings most outstanding services for its users. Among several amazing services being enhanced in HP, users also face error, due to which they are not able to access HP Printer Error 0xc19a0035 easily. One or the errors interrupting might cause major trouble; hence it is necessary to connect for help and support.2,610 views
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