How to change scan to email default email?

Get the IP address of the machine and put it in the browser to open the Remote User Interface (RUI) Then find address on the left side. Changes can be made there.

If you don't have the send button then it wont work
Make sure you have the send button available on the canon device as shown above, and fully networked, if so follow instructions below

setting up the device for scan to e-mail
1.select * head > SYSTEM SETTINGS > NETWORK SETTINGS > E-MAIL SETTINGS. You may need to scroll down the menu to find the e-mail settings

2. Fill in the required fields, SMTP or POP settings
Someone with a little IT background would help

The e-mail address is for the recipient so they know where the scan-e-mail come from e.g [email protected]
The server address settings are important.

3.Go back to send screen to add e-mail address and test


Restart device may help sometime after changing device settings:) Good Luck

Click this LINKfor the Scan to SMB setup guide which will walk you through the settings. If it had been working then stopped most likely just one setting has changed; the two things I would look at first is the password for the folder you are scanning to and and IP/Host Name of the computer you are scanning to.

Does your Domain require you to change your password on a regular bases? If so then the password set in the copier to access the folder on the computer may have changed and the new password needs to be set in the copier.

Also the person that setup the scanning originally may have set it to scan to the IP address of the computer you are scanning to but if the computer is setup for a dynamic IP address the IP will change from time to time and then the copier will not be able to find the computer you are scanning to. Change the IP that the copier is set to scan to, to the Host Name of the computer you are scanning to and that will no longer be an issue.

The Scan to SMB setup guide goes over these settings.

You can also call Kyocera's free help desk Monday - Friday 9 am - 6 pm EST at: 1-800-255-6482.

You don't specifically say, but I'm going to assume that the machine was scanning to this email and then it stopped.

First, does the network operation outside of scanning to email work? If you can still print to the device or access it via the web interface your machine is still on the network. Power off the machine (for your Canon device this is on the back right corner of the machine). Maybe a reboot will fix it. If not remember that powering the machine off does not power down all of the circuit boards. Try the "Japanese reboot" and unplug the machine from the wall.

Do destinations not directed to yahoo.com work? If other destinations still work, then the copier did not change, the destination requirements changed. Maybe your spam filter has decided the copier is not an approved recipient.

If this still does not get you scanner love...

The bad news is that the copier does not care if the email address you are sending to is bad. The copier throws the email to heaven (your outbound SMTP server) and its done. You will get no failure on the machine, you will just not get the mail on the other end. If your machine gives you a failure to send message its because you failed to make your outbound mail server happy.

Whatever mail server you were using almost always uses an outbound user name password combination to permit outbound email to leave the machine. Did the user account associated with the outbound SMTP server change or get disabled?

Is the outbound SMTP passing through the yahoo.com, hotmail.com, gmail.com, etc mail server? If your answer is yes, check with those providers to see what their new outbound SMTP requirements are. There is less than a 0.1% chance the copier changed its settings and caused a failure. Yahoo changed.

If you were scanning out via a yahoo freemail account you have just discovered why in my years of setting up scan to email on several manufacturers lines of copiers I learned not set up scan to email using yahoo, hotmail, gmail etc as the outbound mail server. Inevitably one day these providers will change the setup required to scan to email. Or they will change their spam filters. They may not tell you when they plan to change it. They may not admit they changed it. The support person you contact may not know that it changed. They will not support you after they change it. They changed it specifically to reduce the undesired use of their mail servers (i.e. spam). When you call and ask them what the new settings are as often as not they ask if you can send and receive email from your web browser. If the answer is yes, they don't care if your email client works. They don't care if your copier scans to email. All they guarantee in their terms of service is that you can send and receive email form their web based mail interface.

I'm sorry if this sounds harsh, but after 10 years of fighting the man I no longer attempt to set up scan to email sending out through a third party or web based mail server. I tried many times to accommodate customers with free mail based email. Only to reach the day when that free provider would change the outbound SMTP settings and I would get a hundred calls from customers who told me my machine was broke because scan to email no longer worked.

In order to resolve the issue you have to configer the mail on your computer if you are using Windows Vista you have to configer the Windows Mail, if you are using XP then you have to configer either Outlook express or Microsoft Outlook. FOR VISTA OPERATION SYSTEM ================================== Step 1: Configure Windows Mail. http://windowshelp.microsoft.com/Windows/en-US/help/00e419ef-fee2-472c-ad02-b14331571a521033.mspx OR http://www.apluskb.com/scripts/How_do_I_configure_Windows_answer3578.html Note: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address. Step 2: Go to IE>Tools>Options>Programs>Email> Select Windows Mail Step 2: Set Windows Mail as the default e-mail program Open Windows Mail by clicking the Start button, clicking All Programs, and then clicking Windows Mail. Click the Tools menu, and then click Options. Click Make Default next to This application is NOT the default Mail handler. If the Make Default button is not available, then Windows Mail is already set as your default e mail program. Step 3: Populating E-mail program as scan to destination Open HP solution center. Click on Settings. Go to E-mail Settings. In the E-mail settings box, select the e-mail program to Windows mail and click apply. Step 4: Change the Setting ?Scan to? in Solution Center Open HP Solution Center, if it is not already open: Windows VISTA: Click Windows Icon, click All Programs, point to HP, and then click HP Solution Center. HP Solution Center opens in a new window. In HP Solution Center, click Settings, and then click Scan to...Setup. The Front Panel Destination List Setup window opens. From the Available Scan Destination list, click the program you want to be the scanning destination, and then click the Add button. The program moves to the Front Panel Destination list. Note: You can also move the program to the top of the Front Panel Destination to scan to that destination automatically. If you do not want to change any other settings, click OK to close the Front Panel Destination List Setup window. 5. Check the functionality.

This are the the information you need to setup scan to email and maybe you know how to access the web browser to setup the network. first you need to know the smtp host name or ip address, second you must create a valid email address for the copier. To access the web browser input the ip addrress and press enter click administrator and the password is 12345678 or 8 zeros. there are tab system info print, scan and network. click the the scan tab. choose scan to email first thing you will see enable scan to email smtp ip address or host name. enter the right smtp. witch this you can get to your mail server. do not change the port # and that is 25. Input administrator email address and the machine email address and turn on the authentication enter your user id and a password iof there is any.

The Default factory passwords are not what you have listed. They are the following:
User name: administrator
Password: password (or possibly leave blank)

Give that a try.

However, the web interface isn't all that special on this older model anyway. All you need to program are the Ip address, and subnet mask, as there is no scan to email function, and the scanning can only be done via a software, that you won't have, and is getting difficult to find, because it is no longer supported, and just as complicated to configure should you find it ("Scanrouter V2 Lite" is the name ) as opposed to direct scan to folder. By the way this scanning software is NOT Vista compatible should you find it.
If you can't log into the web interface....on the machine, go to "user tools', "system settings", Interface settings", and set your IP address and subnet mask...that's it.

Please rate response :)

As far as the name goes, I assume that it must be a watermark / overlay that is programmed into your printer driver. Go to the printer "properties" and go into "printing preferences" and select "custom settings", and check the watermark/ overlay settings.
There are a couple of different drivers , so the location of this could vary slightly.
As for programming Email?
If you have some addresses programmed and working already?
The easiest way to add more is to open a web browser and type your printer's ip address in the address bar, select "administrator Mode".
The default user name is "admin". The default password is either "password", or just leave blank (can't remember which)
select "address book", then you will see the names of the destination you have programmed. If you highlight one of them and select "change" you will be able to view the settings that need to be made. Then exit out of that page, and select "add" and input the information for the new destination.
If you have not setr up scan to email, you will need to make many other settings in the web browser that I cannot go through, but it involves all of your TCP/IP settings, email settings such as user name, password, SMTP, POP, etc...etc.
Hope this helps.

I'm confused. Are you saying that the programmed addresses don't work, but if you manually enter an address you can send?
Was your Gmail ( or another Gmail) account formerly the account to which the machine's settings were associated?
In order to use the scan to email, whatever settings have changed in your main email account, for example: username, password, SMTP & POP servers, etc, must be changed to match.
I am prettty sure you may have some difficulty, however if your new host uses Email encryption (SSL) , because I don't think that machine is compatible, so you may have to (somehow) configure an extra email account within your Outlook, or whatever you use that does not require authentication.

In simplest terms "NG" means No Good. What that means is, for whatever reason, the machine was unable to send the email.

The first question I would ask a customer is: Has it ever worked? And if the answer is yes then the second question is : What has changed? Many things can change in the background without you ever knowing.

The usual cause is the SMTP settings on the copier are not set correctly. The easiest way to check them is to log into the copiers web page by plugging its IP address into the address bar of your favorite web browser. Go to Admin Mode (the password should be "admin" unless its been changed) and then network settings. (the wording might be different but you'll find it). Verify your SMTP settings against your own email client account settings. If you use SMTP authentication then the copier needs a user name and password, if you dont then leave those fields blank. The copier does need a valid 'looking' "reply to:" address (even if it is fake, as long as it is formated correctly). Also make sure that the DNS server address field is properly populated as well as the domain name field and the default gateway.

If all this sounds greek to you then hand it off to your IT person. They should know what I am talking about.