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Posted on Nov 30, 2008
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The fabric softener drawer is half full of water which does not drain away, even after the washing machine has finished. The detergent drawer is fine. how can I drain this water away? Kind regards Linda

  • mastertailor Feb 19, 2009

    my friends washing machine as got a problem. I've cleaned the draw where the fabric softner goes and even run it on a hot program but the fabric sotfner still won't go through. any advice what to do now.

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Barry Coates

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  • Siemens Master 3,463 Answers
  • Posted on Dec 01, 2008
Barry Coates
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Joined: Nov 17, 2008
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Remove drawer and thoroughly clean, you must have a blockage in it for the water to remain.
Make sure that you clean every piece of it, taking all the components out.
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Fabric softener not going into machine. It is always full at the end of the wash cycle.

It depends if it is a top loader or a front loader. All question should have 'make model (what it is)' as the first 3 words.

A front loader is easier to fix.

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Why does the fabric softener compartment fill with water that won't drain

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Detergent drawer filled with water

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Fabric softner does not disperse, a smell comes into sink.

Remove the drawer and thoroughly clean out the drawer. They usually have a syphon mechanism which gets blocked. On many, you will find a section of the softener compartment can be removed. Make sure there are no traces of old softener. The eggy smell is due to the enzymes in the detergent not being properly flushed from the machine. Check the waste water pipe is clear of debris and clean out any filters (not all machines have these) - normally under a cover at the front of the machine near the floor. While you have the detergent drawer out, it would be worth cleaning the area as it often gets clogged and covered in detergent or softener, and can block the water feed holes.

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The softener holder just fills with water but will not drain.

Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.
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Dispenser still full of water and fabric softener

fabric softener This video will show you how to keep your soap draw clear and how to service the parts
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