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Meg Hollis Posted on Sep 28, 2017
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Bizhub c450 stuck on scan-to-fax

We have a Bizhub c450, and it seems to be stuck in scan-to-fax and can't be reset to the scan-to-email setting. When I push the scan button and enter the email destination we receive an email full of nonsense, since it thinks it is sending a fax. I feel like we've tried everything but does anyone know if there is a way to reset this? Thanks!

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Norman Weimar

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  • Konica Minolta Master 7,035 Answers
  • Posted on Apr 28, 2019
Norman Weimar
Konica Minolta Master
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Joined: May 09, 2009
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Did you set it up to scan to email. info such as authentication, smtp server, valid email address use the copier web page to install this info.

5 Related Answers

Anonymous

  • 589 Answers
  • Posted on Feb 10, 2008

SOURCE: bizhub C450 error (C-0212)

C0212 is a LCT (large capacity tray) shift motor, or lock release failure (they both use the same code)

Open the lower paper tray, and look for anything unusual.

Sounds like the paper was loaded incorrectly, and the tray tried to lift.

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A

Anonymous

  • Posted on Mar 09, 2008

SOURCE: Cannot scan to email Konica Minolta 250 Bizhub

To scan to email, Administrator email address must be set in the machine (any bogus email address will work too).
Also, email server address must be input as IP address if DNS or WINS is not running in LAN.

A

Anonymous

  • Posted on May 28, 2008

SOURCE: Bizhub 350 error code EA3226 when trying to scan to email

I changed the SMTP address from a name to an IP and that resolved it for me.

Jonathan Hilbun

  • 30 Answers
  • Posted on Jul 18, 2008

SOURCE: Konica Minolta C450- error code c-2251

It's been a while since you posted that but you may just need to slide it back out and shake it back and forth (long ways) a few times. We had the same problem and the konica minolta tech told us to do that. It worked. DO NOT turn it upside down though.

Anonymous

  • 4 Answers
  • Posted on Oct 19, 2008

SOURCE: Konica Minolta Bizhub C352 error C-B116

try with trouble reset
turn off the machine, press and keep pressed utility counter, turn on the machine
on the display you'll see the Trouble reset button on the display, touch it and turn off and on the machine
check if error disappear

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Can you please let me know the exact error message that you get , while you attempt to use the scan to email function?

May end users believe to scan-to-email to themselves internally, and then send it externally.
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