I had the same problem; it happened with the first copy I tried to make directly from the printer's console - but only with the Black ink function - with the same original on the flatbed glass I then tried the Color function and it worked fine. But when I tried the Black copy function, the strong vertical lines appeared again - about 7, evenly spaced across the page and running the entire length of the page.
Nothing about cleaning any part made sense: the printer was brand new, out of the box, the color ink function worked fine to copy; so did making scan copies. It was only the black ink mode in the copy function with the original on the flatbed glass that produced the vertical lines.
What cleared it up was shutting it down, removing and re-inserting the power cord the other way, i.e., turning it around (which might have nothing to do with the outcome) and Voila! - no vertical lines with the black ink copy function - Go figure...
That totally worked! I cleaned the glass, cleaned the print head, did an alignment, took parts off that are removable and nothing helped until I unplugged it. I unplugged it for 30 seconds, flipped the cord around, and turned it back on and it works!
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HP Officejet Pro 8600 Vertical Lines Print
Problem...................
When using the onboard printer console for printing a copy
of a document either by trying to print from the auto doc or the glass I got a
copy so full of vertical lines the copy was useless.
In trying to resolve problems with my Officejet Pro 8600
printing, even spending hours on the phone with HP support I had to figure all
this out on my own (with the help from a dear and close friend). Below is a
copy and paste of my post to HP forum and their immediate reactions:
Good luck people if you have this printer. Be advised
"HP's outsourced tech support" is ridiculous! They do not know what
the problem is concerning vertical lines on a copy done from the printers
console from scanner glass or from auto doc feeder or they are playing another
role.
HP Support does offer to replace your printer. This was the
2nd printer for me in a 12 day period. The 1st one was replaced at the point of
purchase. This is not the retailer's problem but instead an HP problem and
seems obvious to me that this is how the outsourced support is trying to
justify to someone higher up that they are so needed.
My forum Post,
"07-04-2013 09:35 AM
Manually update firmware through HP website for model#
Officejet Pro 8600. Firmware is not updated through automatic
updates.................YET!
This is what you get when you outsource!
Bleeping Idiots at a support desk and forum!
HP Officejet Pro Firmware2013-03-21 , Version:CLP1CN1304AR, 20.44M"
HP's reaction #1
We're sorry, but you have been banned from using this site.You have been banned for the following reason:
You have been banned for spamming the forums which is
against the forums Rules and Regulations: Do no Harm: You may not interfere in
any way with the operations in the forum or with a fellow user's message box,
including, but not limited to, mail or "post" bombing, news bombing,
other flooding techniques, deliberate attempts to overload a system and
broadcast attacks, or attempts to avoid messaging blocking. Ban Length:
Permanent Effective: 7/4/13
HP's reaction#2
An Unexpected Error has occurred.Sorry, your request failed. A notification has been sent to
the development team for investigation.Exception ID: 5F5C6438
The Officejet Pro is a good Printer its the support that's
lacking.
SOURCE: Vertical line when copying. The line does nIs this a problem for
I would look at the scanner. It is not involved in the printer process but is in the copy process. Clean the glass with a glass cleaner and soft cloth. Remove the glass and also clean the lamp assembly. If either part has a dark mark on it it would leave a line on the copy. If this does not solve your problem and the unit is several years old I would replace the lamp. Let me know if you need more assistance.
Thanks for using FixYa and for the generous rating.
hardrocko
Testimonial: "Your suggestion worked perfectly. Thank you for the suggestion. This is a friendly-to use and helpful site. Thank you. "
SOURCE: Hp LJ 4345 mfp vertical line down printed copies
Dirt.
Open the ADF, the top of the scanner/copier.
The ADF glass is the thin strip of glass on the left. Damp cloth with windex or any glass cleaner. Scrub the strip of glass.
SOURCE: HP OfficeJet J5780 Vertical Black Line Prints when
Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.
SOURCE: Black vertical lines on faxes sent using auto document feeder
If you lift up the lid on your scanning device you will notice a glass strip about 1 inch thick and then the large area of glass used for flatbed scanning. The 1 inch strip is used for ADF scanning. Because your papper is moving across the glass strip, any dot, smudge or scratch will affect your scanning and cause verticial lines down the page. Sometimes the dot is not visible to the eye. Get some glass cleaner that has alcohol in it and thoroughly clean the glass strip and it should solve your problem. If it turns out to be a scratch on the glass then cleaning won't help.
SOURCE: I have an HP Officejet Pro 7580. When printing in
Press "set up" button until number 6
Number 6 is "tools"
press OK
press forward arrow (to right of ok button)
No.2 is clean printhead
No.3 is align printer
No.4 is calibrate line feed
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