I am getting error 'Dust on Drum' even after changing with a new drum and toner. Any information resolving this issue will be appreciated.
"Drum error" is because there is dust or any thing like ink on the drum.
After I filled the toner with a other brand dry ink, I got this message.
I carefully checked the drum, I found there was some ink on the drum. So took off the toner part, washed the drum kit with the tap water. wait it dry. There is a rubber roller inside, it will take time to dry.
after the drum kit dry, I rolled the drum, there still something on the drum, I use a tissue paper cleared it.
put the toner back, insert it back to the printer. It is fixed.
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Its the same issue with DC 7010.
This error message popped up after I changed the toner
SAME PROBLEM
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