Konica Minolta magicolor 1690MF All-In-One Laser Printer Logo
Anonymous Posted on Mar 25, 2012

After changing toners (all 4) my Konica Minolta 1690MF screen says Machine trouble Service call (3C10). Anyone knows what is that mean. On the computer says everything is working fine - your device is working properly. What have I done wrong?

  • Anonymous Mar 27, 2012

    That was the first time I have changed the toners and did not wait for the machine to reset. That is probably what caused the problem.

    I've tried the 26237 code. It didn't work at all. As soon as I turn it on it says the same "Machine trouble, Service call (3C10)". When I press < it goes to the:

    T/C change
    Replace mode
    Eject Mode
    P/H Clean Mode

    But when I select any of them it says NOT AVAILABLE

    This is the only screen I am getting, cannot use the menu.

    Any other ideas?

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 1 Answer
  • Posted on Aug 06, 2013
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Aug 06, 2013
Answers
1
Questions
0
Helped
1559
Points
1

I have 1690mf and changed cartridges, the 3c10 call engineer appears after printing, paper jammed. Had call out from service engineer, afraid he's at a loss too, says it is a security issue but no instructions on how to repair, waiting now to hear from Konica theselves as to what is the answer, I can still print, just have to take the paper out and switch on an off when it stops, annoying though

1 Related Answer

Anonymous

  • 518 Answers
  • Posted on Jul 06, 2010

SOURCE: the screen says YM toner low. Does this mean

the lazer unit needs recharging

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Error code: Machine trouble, service call code 1038 printer konica minolta 1690mf

Remedy:1 Turn OFF and ON the power switch. 2 Check the PRCB connector for proper connection and correct as necessary. 3 Check the MFPB connector for proper connection and correct as necessary. 4 Check for proper connection between PRCB and MFPB and correct as necessary. 5 Change MFPB. 6 Change PRCB.
0helpful
1answer

Ow do i fix the error message MACHINE TROUBLE SERVICE CALL (0310) on my konica...

replace the print head. That's the part that houses the LASER. try this site for the part



Precision Roller Printer Toner Cartridges Parts and Supplies Office...


if not try local Konica Minolta dealer

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

0helpful
1answer
0helpful
1answer

Error code 3c10

Sir/Mam,
You hit a serious code, noting can be done, this code requires a tech to come out and remove a chip inside the machine, which is then sent to Konica Minolta, then on to the US SECRET SERVICE since someone attempted to counter fit US currency!!!!!!!!!!!, until the US Secret Service determines what was done the machine stays inoperative , once what happen is determined tech will come out reinstall the chip reload firmware, and .NEVER EVER PLACE ANY CURRENCY ON A COPIER all the machine now a day have Bank Note chips.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

0helpful
1answer
0helpful
1answer

MAGICOLOR 1600W 3C10 ERROR MESSAGE

Sir/Mam,
You hit a serious code, noting can be done, this code requires a tech to come out and remove a chip inside the machine, which is then sent to Konica Minolta, then on to the US SECRET SERVICE since someone attempted to counter fit US currency!!!!!!!!!!!, until the US Secret Service determines what was done the machine stays inoperative , once what happen is determined tech will come out reinstall the chip reload firmware, and .NEVER EVER PLACE ANY CURRENCY ON A COPIER all the machine now a day have Bank Note chips.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

3helpful
1answer

I changed one of my toners and didn't wait for the machine to reset. I opened the front door so I could change the second toner. Now it stopped and when I turn it off and on, it won't clear the message....

Hi,
when You open the front door, try manually pull down the toner "drum" in the lock position.Also if you can navigate trough the user menu go to the toner change mode and select the appropriate color mode and reinstall the toner.

Hope that helped!
0helpful
1answer

Konica Minolta Copiers

F26 Toner density adjustment problem. This means machine is undertoned. To repair, replace developer and enter "47" mode. Press 51. Press print. Allow the machine to cycle until it stops. Some feel that you should disconnect the toner motor first. This ??? ?????? happens probably because either machine wasn't set up properly, or the customer kept on using the machine with the toner light on.
Not finding what you are looking for?

1,569 views

Ask a Question

Usually answered in minutes!

Top Konica Minolta Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Konica Minolta Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...