LG RH1999H DVD Recorder/HDD Recorder Logo
Anonymous Posted on Mar 06, 2012

LG RH265 does not read DVDs

Inserting any DVD it takes a long time to read and eventually the disk get ejected with the message "Unknown disk" - check disk again

  • Anonymous Mar 07, 2012

    Like quite a few others who reported this problem, my machine plays CDs, but not DVDs.
    I can only agree with the sentiment that this product is a load of c***.

    Tomorrow it goes to an authorized workshop. Will let you know what the outcome. is.

  • Anonymous Mar 09, 2012

    The answer was short and sweet - the laser assembly needs to be replaced. I was given a price and said "No, thank you!"

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1 Answer

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  • LG Master 6,771 Answers
  • Posted on Mar 06, 2012
Anonymous
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Purchase a DVD cleaning kit and follow the instructions, this will remove any dirt from the laser pickup lens, and hopefully get it up and running. If this fails, the only other option is have the whole laser assembly replaced, "expensive" or replace the entire unit.

3 Related Answers

Ekse

  • 13435 Answers
  • Posted on Jul 26, 2008

SOURCE: LG DVD Recorder "Unknown disk error"

possibly dirty lens, Il look into the firmware.

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spencers775

  • 1 Answer
  • Posted on Dec 01, 2008

SOURCE: LG RH265 - Problem when trying to register blank disk/dubbing

The DVD needs to initialise the disk first. Come out of the HDD dubbing menu and press DVD on the remote. The blank recordable disk should be recognised and you should see Initialise disk? on the screen. Press Start and hey presto, you can now dub from the HDD Movie dubbing menu (as per the manual instructions).

UberTechzor

Daniel

  • 299 Answers
  • Posted on Sep 11, 2011

SOURCE: I own the LG DVD

Hello ethiosoft,

Welcome, and thank you for using FixYa!

I would start with a DVD cleaner kit for the player. Chances are, if the drive worked before, then it will again; after being cleaned.
If the issue persists, then the DVD drive is failing. Chances are at that point, it would be cheaper to replace the entire unit then just the DVD drive.


Have a great day!

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