Error message after installing new tonner

The "E4 16" error message on a Lexmark CS410dn printer indicates that there is a problem with the printer's toner cartridge. This can be caused by a variety of issues, such as:

1. The toner cartridge is not properly installed in the printer.
2. The toner cartridge is not compatible with the printer.
3. The toner cartridge has reached the end of its useful life and needs to be replaced.
4. The printer's firmware is out of date and needs to be updated.

To resolve the issue, you should try the following steps:

1. Turn off the printer and unplug it from the power outlet.
2. Open the printer's front cover and ensure the toner cartridge is properly installed.
3. Clean the electrical contacts on the toner cartridge and the printer with a dry, lint-free cloth.
4. Reinstall the toner cartridge in the printer, being careful to align it properly.
5. Turn on the printer and check if the error message is cleared.

If the error message persists, you may need to check the compatibility of the toner cartridge with your printer model, and the age of the cartridge. If the cartridge is old, you might need to replace it with a new one.
Updating the firmware of the printer can also solve the problem, check the Lexmark website for update on the same.
In case the problem persists after trying all the above troubleshoot, please contact Lexmark support for further assistance.

Try the following...
-Remove the cyan cartridge from your printer and close any open doors.
-Turn the printer off.
-Turn the printer on again.
-Firmly re-install the cyan toner cartridge.
This will force your printer to actively look for a new toner and hopefully it will be accepted this time. If the problem remains install the old toner cartridge (if available) to make sure the error disappears.

Assuming it does it would appear there may be a genuine fault with the toner cartridge. If not there is almost certainly a sensor error inside the printer and I would advise contacting Dell (if it is within warranty) or a technician if it is outside of warranty.

To reset the sensor after installing a new toner cartridge follow these steps. 1. With unit powered On, open the front cover. 2. Press the “Options” key. Display will show “Replace Drum?” 3. Press “Start” key. 4. Press 1,0 . 5. Display will show “Accepted” for approximately 2 seconds. Then display will change to “Cover Open”. 6. Close cover and see if Toner Life End error message has gone.
Try this. We are Brother authorized.

make sure the cyan toner is not empty just remove and shake it and install it again.

First, I wouldn't worry about the "K toner out", it might finally disappear once you get rid of the Cyan problem, if indeed you replaced the black toner for a new and healthy one.

Make sure that the cyan toner cartridge is securely fitted in it's drum unit, and the "knob" that opens the toner cartridge is in fully open position. Sometimes when manipulating inside the printer the "knob" might get moved a bit.

Generally, the toner cartridge sensor is connected via the drum unit, so usually the problem is with proper seating of the drum unit and good electrical contact between the metal fields on the sides of the drum unit and contacts protruding inside the printer. Cleaning both of any residue might help.

Once I had a defective toner cartridge, that caused such problem, but it was the contact between the toner cartridge and the drum that was broken. You have to experiment a bit.
I'm pretty sure in this model it is possible to swap two units - if you swap for example cyan with magenta, and observe if the error moves from cyan to magenta or not, you can draw conclusions if the problem is with the toner/drum, or with the printer not seeing the cartridge for some reason (sensor inputs killed by static electricity for example).

there is a sensor above the coloer developer unit clean it or change the sensor

Hi,

Please follow the solution in the link below. Also as you putting in the cartridge always check for loose toner in the area and on the cartridge itself as this can block the sensors.

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=74,E=0000000001343666831,K=8485,Sxi=0,Case=obj(3510)

Niallbt

You need to remove the cyan cartridge, and thoroughly clean the inside of the printer (please use proper printer cleaning kit, not a damp cloth!). The sensors can get crudded up with loose toner inside the machine.

ensure that the one you install is the exact model name and number, if this is correct, try unistallling once again and check one more time,

you might want to get a new cyan toner if this still fails, i dont think there is a prob in your machine, cheers