Semi full reset 6500 - HP Officejet 6500 AllInOne InkJet Printer

Hi. To reset an HP Officejet 6500 E709a or 6500 Wireless E709n, follow these simple steps:
1. Press the (*) and (#) buttons on the printer control panel at the same time and let go.
2. Use right and left arrows to scroll trhough menu and select "Resets"
3. Select "Semi-Full" reset and printer will shut off in a few seconds.
4. Unplug the printer from wall and wait 30 seconds.
5. Plug in the printer, Turn printer on and selec basic settings.
Your printer is now reset!!!

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.

I still had the error message, so they said to reset the printer to factory default settings:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If those two steps do not resolve the problem then its is hardware related and can't be solved here.

Try this. It worked for me a few times:

Please perform these resets on nit or change printheads if it will not work.

1.
Press & hold the power button > unplug the power cable from the back of the printer while holding the button for 30 seconds > plug the cable back then release the button.

2.A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Perform this reset

A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

You could try these two suggestions from HP support. The semi-full reset will affect quite a few settings. Perhaps you should copy down these settings for reference later.

HP OfficeJet 6500 Auto Answer

1. Go through the below web link to resolve ink system failure

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=311255

if the issue still persists, perform partial and semi full reset
Step one: Perform a partial reset

1. Disconnect the power cord from the product.
2. Press and hold # and 3 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.
   • If the partial reset resolves the issue, you do not need to continue troubleshooting.
   • If the error message displays again, proceed to the next step to try a semi-full reset.

Step two: Perform a semi-full reset CAUTION: Performing a semi-full reset deletes any saved phone numbers on the product.

1. Disconnect the power cord from the product.
2. Press and hold # and 6 while reconnecting the power cord to the product, and then release both buttons.
3. Try making a color copy by pressing the Start Copy Color button on the product control panel.

Cause:
======

1. This issue might be caused by any of the following:

2. The paper trays are empty or overloaded.

3. The paper is curled.

4. The paper-width guide is pressed against the paper stack too tightly.



I would like to inform you that this issue can be resolved by following steps.



Power Reset:
==========
Disclaimer: A power reset sets the product to factory defaults.



1. Verify that the unit is switched on. Unplug the all-in-one from power and
disconnect the USB cable from the computer.

2. Wait 30 seconds.

3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the USB
cable from the all-in-one to your computer.
6. Restart your computer and check the functionality.



Plug the All-in-One directly into a wall outlet:
===================================

Use these steps to make sure the product is properly connected to a suitable
power source.

1. Make sure the computer and the product have a three-prong power plug.
2. Remove the product power cord from any power strips or surge suppressors,
and then plug it directly into a grounded wall outlet.


This should resolve the issue. However, if the issue persists, I request you to
perform Semi Full Reset.



Semi Full Reset:
=============
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some
models.

Reset the All-in-One to the factory default settings by using these
instructions:

1. Press Red Eye Removal & Print Photos button simultaneously
2. Enter Special Key Combo is displayed on the screen.
A. Press and release in sequence "Red Eye Removal", "Print Photos", "Red Eye
Removal"
B. Display should say "Support" and display the FW rev XXXXX.
3. Press Right Arrow button until "Reset Menu" is displayed. Press OK.
4. Press Right arrow until "Semi full Reset" is displayed.
5. Press OK.

After the Semi-full reset I still had to fiddle with the paper tray but it did work.

Hi,

I would like you to try other way of resetting your printer.

PERFORMING SEMI-FULL RESET

1. Ensure that you have a two contact phone cable connected to line 1 socket of the printer and that the other end of the cable is connected to the phone jack in the wall.
2. Perform a partial reset on the printer. To do this first remove the power supply from the back of the printer. With the power off press and hold the # and 3 keys.
3. Plug the power back into the printer, keep holding the # and 6 keys till you see “ SEMI-FULL Reset ” displayed on the printer screen. Sometimes, the printer will just turn off, if it happen just released the two buttons then press the power ON button to turn the printer ON.
4. After turning it ON, you will see the message "NVM SEMI-FULL" reset.
5. If this does not resolve the issue contact HP at 1-800-474-6836

THank you so much.

adonscott

Please goto the HP website and see if there is a firmware update for this machine. Download and you can also download the procedure.

It seems to be that it's a controller issue and reinstalling the firmware will usually resolve the problem.

Hope can be some help
J