Fax machine won't fax out

When your copier scanner is locked then show L1
Solve :Unlock position
clean all surface in scanner area
clean scanner sensor

Try print from a pc, if those lines still appear then you should replace the drum unit. If not then clean the copy glass and the scanning mirrors.

If there is lead edge damage on the original, open up the feeder section and line up the damage with the paper path. look for foreign objects or damaged guides.
If there is no damage clean the rollers with alcohol. and the sensors with compressed air.(Computer Duster) Try it again.

Hope this is of some help.
ed

Try the old one back in it? does that work if so Faulty unit take it back

try n install the drivers again

1st u install the drivers n for fax check ur tel line

With that machine the toner cartridge also contains developer. Without getting too in depth, it sounds like maybe your toner cartridge is leaking a bit of developer which takes with it a bit of toner. Developer is made up of tiny metal particles which are supposed to stay inside the developer unit. As the seals wear in the developer unit (which is part of the cartridge) it allows a little to leak out causing the problems you are seeing.
When you take the toner cart. out, at the rear side (part that goes the furthest into the machine) you'll see a white foam seal. If you notice some excess toner (and probably developer) sticking straight out from that, it could be that the seal has a jagged edge which is dragging developer off of the magnetic roller and depositing it on the drum making the line you speak of on the left hand side.
Also check to make sure the copier is sitting level, if it's not then the concentration of toner at one end of the developer unit is too great and some can be allowed to spill out.

So in short, it's probably not the drum that's at fault, it's more likely the toner cartridge.

Is it worth replacing? There's no easy way to answer that. If the machine is used in a fairly high volume workplace, it's probably worth replacing. If you could get by with a smaller cheaper machine (brother, HP, lexmark etc.) that does printing, scanning, faxing and copying you may be better off.

Sharpe are correct there is no known button sequence I know about as the drum normally has a resistor that blows when installed resetting the drum count.

Thanks J

The machine might be trying to download the latest firmware wait a few minutes it may go if not it is it the user manual under on screen messages.

Thanks J

Not familiar with this particular machine, but it sounds like one which uses a seperate scanner when drawing originals from the sheet feeder. Have a look to see if there's a glass strip to the side of the main copier face. If so, give that a careful clean. A.