SOURCE: error - carriage jam message
My Photosmart 2610 just started having this same problem today. As many of you have done, I also went to the hp support website and tried just about everything. Finally I discovered the answer to my problem on my own. Here's what I did (you might want to have a wet rag handy to wipe the ink off your fingers):
1) With the printer on, I pressed "okay" to clear the error message. You should immediately hear the sound of the carriage (the contraption that holds the cartridges) moving inside.
2) Open the print cartridge access door (the main access point for the cartridges) and confirm that the carriage is indeed moving.
If the carriage won't move at all, I'm not sure that this solution will help you. However, if the carriage moves from side to side after you press "okay", please read on.
3) This is unorthodox, so bear with me: when the carriage moves away from it's "resting place" (in my printer it's on the right hand side) and is near the center of the printer, unplug the power cord from the printer. The purpose of this is to free up the undercarriage (which was the part that actually was jammed on my printer).
4) Ensure that the carriage moves freely from left to right and right to left by pushing gently on its sides.
5) Move the carriage to left side of the printer so you have room to access the undercarriage.
6) It might be helpful to have a flashlight or some other light targeting the undercarriage for this next part. If you look directly underneath the undercarriage, you should see a foam/spongy product resting in the base of the printer. The purpose of the sponge is to absorb any ink that escapes from the cartridges. Herein lies the problem: over time, as the undercarriage adjusts to enable the carriage and its cartridges to do their work, the undercarriage gets caught on the inky sponge. Note that the undercarriage is fragile, but is moveable by gently pushing it toward the front or back of the printer.
7) Adjust the undercarriage so you can see the sponge and the "axel" (for lack of a better term) that turns to move the undercarriage forward and back. It may take some detective work, but you should be able to determine where the sponge is supposed to lie. Your goal here is to push the sponge down as far as it will go so that it won't obstruct the movements of the undercarriage.
8) On my printer, there was also a small amount of sponge wrapped around the "axel" that prevented it from moving smoothly. I unwrapped it and double-checked that nothing else was obstructing movement.
9) Final step: leave everything where you moved it, shut the lid, and plug it back in. A little prayer never hurts either. Good luck! AIM ID if you need more help: GnarlyVeaux
SOURCE: Carriage Paper Jam in Photosmart hp c6180 all-in-one-printer
Here's what you do. Take a look at the photo below.
Open the cover of the printer, where the ink cartridges are located. Behind the ink cartridges is the carriage, which is a box that moves side-to-side on a pair of rails. It's the thing that sprays the ink onto the paper.
You have to reach in with your hand and slide this thing to the center. Then, look to the very sides, left and right, for any bits of paper. If you look at the second picture, you can see my finger pointing to a small bit of paper that tore of and got jammed into the side. See the little crumpled bit of paper? It's preventing the carriage from sliding all the way to the right. You could have little bits on the right or left side. I had to reach in with needle-nose pliers to grab the paper bits out, but maybe your fingers are small enough.
Once the little bits of paper were out, I was back in business. Good luck!
SOURCE: carriage jam on HP photosmart 3310 all in one
Here is the actual solution from the HP website for a carriage jam...click on the link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&tmp_track_link=ot_faqs/top_issues/en_us/c00786043/loc:12&lc=en&dlc=en&cc=us&product=439491
SOURCE: carriage jam error statement on hp photosmart c6180 printer
Carriage jam open door , clear carriage jam and press ok. How?
SOURCE: Hi, My HP Photosmart C6180
take out the cartridge and re install. or try with new cartridge.
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you can contact our hp printer cartridge jam error support team or visit our websitehttps://www.easyprintersupport.com/hp-pr...
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