My remote for tv2 will not operate satellite unless tv1 is on or is unplugged from the wall and the box. This happened when I got a new westinghouse tv1 a couple months back and through troubleshooting we got it to work if tv1 was hooked up with RCA cables from the box yet unplugged from wall cable wire. Box is Dish322.
It sounds like the RCA cable is plugged into TV 2 ports on the back of the receiver.
Depending upon your receiver, towards the center on the back of the receiver, you have 3 rows of colored (2 - Red, White, and Yellow; 1 - Green, Blue, Red). The RCA for TV 1 should go in the middle row. Please let me know if you have further problems. Thanks.
The 322 has 2 rows of Yellow, White, Red. Plug into the top row.
There are two rows on the back and the RCA cables are plugged into the top row. This new problem occurred when we shut the power to the bedroom where tv1 and the box is. It was working fine prior to that.
Is your TV 2 remote a 5.0? What position is the antenna on the receiver? The 322 doesn't have the ability to change from dual mode into single mode causing problems with the TV 2 remote. When you say you shut off your power, could you elaborate more on that? Thank.s
The remote is a 4.4. The antenna has not been moved, and is pointed in a 12 o'clock position. This began when I added a westinghouse tv to tv1 a few months back. Dish's solution was to send a new remote but that didn't solve the problem. My dad is a tv repairman and through troubleshooting with him we got it to work by disconnecting the cable from the wall and only using RCA cables from the receiver. This worked fine until we shut the power to the room the receiver is in over the weekend (we were doing some electrical work). When we turned the power back on and the receiver reset, the remote for tv2 no longer controls the receiver, but still turns tv2 on and off. Thanks for your help. It's the strangest thing, and really frustrating that no one at Dish can help.
Do you still have the old remote? On the new remote, what color is the tab on the bottom of the remote? Do you remember the steps the CS had you perform to address the new remote to the receiver? Please let me know. Thanks.
Blue #2 on both remotes. We reprogrammed the remote address the first time and the second time. Went into sys info w tv1 remote. and then pressed and held SAT mode on tv2 remote until all mode lights lit. Entered the address (which was 8), pressed # and then record. Verified the tv2 address was in fact 8 in sys info.
That is the correct procedure. Is 8 the same address as before or what it was changed to? Try this for me. Turn your TV 2 on, see what channel you are on, take the remote to your receiver, remove the antenna, and place the remote up to the port where you just removed the antenna, press the up or down button to change channels, then see if the channel indeed changed on TV 2. Please let me know. Thanks.
Yes Ray! Removing the antenna and putting the tv2 remote up to the port does change the channels on tv2. What does this mean? I assume something with the westinghouse tv is causing this?
Try screwing the antenna back onto the antenna port and let me know if it is working now. Thanks.
×
306 views
Usually answered in minutes!
There are two rows on the back and the RCA cables are plugged into the top row. This new problem occurred when we shut the power to the bedroom where tv1 and the box is. It was working fine prior to that.
Screwing it back in didn't work.
Since it worked when you unscrewed the antenna and doesn't work with the antenna attached, I need to send you a new antenna. If you would email me your account information so I can look into sending a new antenna. [email protected]. Thanks.
I believe it is some sort of interference between the remote signals for the tv and the box. I found information online suggesting I put an attenuator between the antenna and the box and that seems to be working for now.
×