My washer started leaking after it was about 15 months old. Just after the warranty expired.
It only leaks during this cycle, so far, but my washer is upstairs so I have concerns. I've adjusted the bleach amt. I can't not use this cycle because of the mold problem with these washers. I do use Affresh after the company sent the letter addressing this issue.
FYI, this is my second duet in 2 yrs! I'm not happy
The highest water fill cycle for your waher is the clean cycle.it will fill up with 2x the normal amount of water in this cycle than any other.look for a cut or wrinkle in your door boot(grey rubber outer ring that seals between door and boot)if you find one,only fix would be to replace door boot.also clean inner door glass that comes in contact with door boot ring,any hard water build up or sediment(dog,cat or human hair)will break the seal and allow it to leak.good luck
The leak is coming from the air vent holes located at the top of the machine. They are there to allow air back into the tub when water is being drained out. Poor engineering because the clean cycle uses much more water and is forced out these vents leaking all over the place. Whirlpool wont admit to the problem. Just a poor design.
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This has been a problem since we've had this machine for 4 months and it only leaks on the clean washer cycle. Had the repair person in after the first time, couldn't find anything wrong. I tried the same cycle again on the weekend and it leaked again so the repair person is coming back next week. It's leaking underneath the unit and we have it on video now to show the repair man. This is a brand new machine.
I'm glad I found the problem out now before I put in my laminent floors, cause on the cleaning cycle, this thing leaked all over the place. We've had our washer and dryer now for about a year ... very frustrating to see this.
I just pulled the front off my washer to clean out the filter, I then decided to run a clean cycle (1st time) with the front still off. Good thing I did, water came pouring out, leaking down the front of the weight. Only thing I can figure is the water pressure is so high on this cycle that it blows past the door seal. I've just run a rinse spin cycle which is at normal levels and no leaks. Poor design as far as I'm concerned, or maybe I just need a new door seal. But I won't be running the clean cycle anytime soon.
Bray & Scarff, local Appliance Shop's Service Center Technician has stated, this is a manufacture defect. This cycle uses the "most" volume of water. Hence, spillage thru these vents in water finding them. A defect the homeowner should find a work around for. Or replace the appliance with another brand. If doing so, you may encounter their issues too? Presently, the Duet's are discontinued.
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