HP Photosmart C6180 All-In-One InkJet Printer Logo
Posted on Dec 17, 2017
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Carriage jam error occurs. The carriage drive belt, seems to loop around and under the print heads. When the printer powers the drive wheel up, there doesnt seem to be enough tension in the belt to enable the drive wheel to grip the belt and move the carriage back and forward. Hence the wheel just spins.

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  • Terry
    Terry Jan 30, 2018

    Were you able to resolve this problem?

    If the belt is faulty, you might need to replace the printer unless you can find a similar model to use for parts.

    Paper jam video:
    https://support.hp.com/us-en/document/c0...

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5 Related Answers

Anonymous

  • 53 Answers
  • Posted on Jan 15, 2008

SOURCE: Carriage Jam

Hi, Jim

Solution to your printer is to pull out your mains plug and put back let the printer set it self again it should let you remove your
cartriage out.

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Khalsa007

Prabhjeet Singh

  • 79 Answers
  • Posted on Jun 04, 2008

SOURCE: Carriage jam error

Hi,

Perform a semi-full reset on the all-in-one by following the steps below

1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find te hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .


7 Allow the all-in-one to re-initialize. This may take a minute or two.

8 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information

Thanks

A

Anonymous

  • Posted on Sep 04, 2008

SOURCE: carriage jam error

lift the printhead latch, ther could be some paper stuck in the side , I just did it, now everything is ok!!!!

A

Anonymous

  • Posted on May 04, 2009

SOURCE: carriage jam on HP photosmart 3310 all in one

Here is the actual solution from the HP website for a carriage jam...click on the link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&tmp_track_link=ot_faqs/top_issues/en_us/c00786043/loc:12&lc=en&dlc=en&cc=us&product=439491

Anonymous

  • 2306 Answers
  • Posted on Jan 15, 2010

SOURCE: carriage jam

Sorry about the B.S., you can move the carriage by hand, and all you need is to clean the encoder strip that runs across behind the carriage assembly. You can wipe the strip gently with an alcohol swab or a Q-tip moist with alcohol. The bars on that strip tell the carriage where it is and grease or ink on it will give the carriage jam error. No calibration necessary after moving the head or cleaning the strip.

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I had a "carriage jam" error message.

My son gently wiped down the metalic strip that tells the carriage where it is. It worked for a couple of days and then the "carriage jam" message came back.

I took my 7210 apart, took the drive belt off/put it back on (not easy), and found nothing wrong with it. So, I put it back together. I noticed that if I pushed the print carriage all the way to the left, closed the lid, and pressed "OK", the print carriage would move a couple of inches to the right. It did this repeatedly. I figured the motor was working, but there was too much friction on the carriage. I put some 3-in-one oil on my finger and put a thin coat on the front, top, and back of the rod that the print carriage rides on. I then ran the carriage back and forth about 20 times. I closed the lid and it works fine.

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