Frigidaire 14.7 Cu. Ft. Top-Mount Refrigerator - White Logo
Posted on Sep 05, 2011
Answered by a Fixya Expert

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Refrigerator is working but not getting cold enough

2 Answers

Mike Cairns

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  • Frigidaire Master 3,054 Answers
  • Posted on Sep 05, 2011
Mike Cairns
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Joined: May 02, 2011
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Hello,

I read your problem and a lot of times when it is running but not cooling it can be as simple as just cleaning the coil. Take off the bottom back panel. (make sure you unplug fridge) and once you get the panel off, look in there if you see the hoses/coils dirty, they need to be cleaned and use a shop vac to really clean it and sometimes I will use a can of that compressed air that people use for computers. ANYWAY, if it is at all dirty, it needs to have a good cleaning. IF your compressor motor is real hot, then it has overloaded. In other words, its working to hard because of the dirt build up. A lot of people say, hey my compressor is running, but its not getting cold. Most the time it is running, but not at full capacity because it is dirty the coils and vents etc... Now, you have to let the fridge compressor cool down completely after you have cleaned it real good, then plug back in fridge and keep an eye on temp to see if it gets cold like normal. IF not, then what needs to be checked or replaced is the starter relay and most likely the capacitor. that is the switches the plug right into the compressor. You trace the wires that go to the compressor, and you will notice it hooks into a couple parts that plug into the compressor, that is your starter relay and capacitor. This can be replaced yourself. But first lets try the good cleaning method. AS a note: even though the compressor is running and if it is cleaned and still does not cool, the starter relay and compressor could have gone out, and those parts are designed to kick start the compressor at higher amps to have compressor operate at full capacity. I hope this helps you. Mike from fixya.

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  • Expert 3,773 Answers
  • Posted on Sep 05, 2011
Anonymous
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Joined: Apr 27, 2008
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NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
But is probably a common defrost problem The ice build up
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
If
you need more help go here:

http://www.applianceaid.com/procedures.html

MORE
TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

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5 Related Answers

Anonymous

  • 291 Answers
  • Posted on Sep 12, 2007

SOURCE: Ge refrigerator not cold enough

Check freezer... for Frost build up and if Fan is blowing, Check condenser... To make sure clean, and the fan is blowing by compressor, Check Recirclating Vents in refrigerator... to make sure theres no blockage, CONTROLS ...should be in the middle setting,

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Anonymous

  • 291 Answers
  • Posted on Oct 26, 2007

SOURCE: My refrigerator doesn't get cold enough

Things to check
Check freezer...
for Frost build up and if Fan is blowing,
Check condenser...
To make sure clean, and the fan is blowing by compressor & IF it is running
Check Recirclating Vents in refrigerator... to make sure theres no blockage,

CONTROLS ...should be in the middle setting,

Anonymous

  • 3 Answers
  • Posted on May 21, 2009

SOURCE: the refrigerator is not getting or staying cold enough. the freezer seems to working ok

Check the vent at the top of the shared refrigerator wall for cold air from the freezer. If not, then you can either replace the motorized flap inside the vent or prop the flap open with a stick or something. The manual solution won't harm anything. The motorized flap is an over-engineered solution designed to create service calls. :<)

Anonymous

  • 73 Answers
  • Posted on May 27, 2009

SOURCE: Refrigerator not getting cold enough

1. If your refrig is a frost free type, you may want to check the freezer to ensure it isn't over loaded with food stuff, reason being air must flow freely threw out the entire refrigerator in order for the thomostat to work correctly. You should also check the coils on the rear of the refrig and make sure they are clean and dust free. If you still have problems after trying the above; you may need to call a repair service to come out and check the unit.

2. Pull it away from the wall if you can and try to vaccuum or dust off the vents and fans in the back (you might want to turn it off while you do that). We had a problem with our old fridge and it turned out that the vents were just really dusty and weren't pulling in enough air. Have you tried cleaning the heat exchange coils which are underneath or behind the refrigerator depending upon the design of your unit? If these are covered with dust bunnies the dust serves as an insulator and prohibits them from shedding heat from the coolant that passes through them. Hope that helps...!!

3. you must visit repair-shop if the problem still persists.


Good luck in correcting your problems.
Best Regards.


Anonymous

  • 998 Answers
  • Posted on Aug 03, 2009

SOURCE: Freezer Working Frig not getting cold enough at max setting

unplug 24 hrs with doors open plug in again if it works better you have a defrost problem. it may be the defrost termination switch.. burned out element or bad timer

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0helpful
1answer

Ge profile after thawed out 8ce from freezer ot will still not cool back down

Condenser Coils are Dirty
If the refrigerator is not cold enough the condenser coils may be dirty. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. If the coils are dirty enough, the unit will never be cold enough and will not be able to cool the inside of the refrigerator to the proper temperature.
Evaporator Fan Motor
If the refrigerator is not cold enough, the evaporator fan motor might have failed. Every refrigerator has a set of coils called an evaporator. The refrigerator may have one or more evaporator fan motor(s) depending on the model and evaporator locations. The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.
Condenser Fan Motor
If the refrigerator is not cold enough there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. The condenser fan motor draws air over the condenser coils to cool them. The condenser fan motor is located underneath the refrigerator near the back. Pull the refrigerator out from the wall and remove the access panel to access it.
Start Relay
If the refrigerator is not cold enough, the start relay may be defective. The start relay is a small device mounted to the side of the compressor. It provides power to the run winding along with the start winding for a split second at start-up to help get the compressor started. If the start relay is defective the compressor may run intermittently or not at all and the refrigerator will not get cold enough. The start relay should be replaced if defective.
Temperature Control Thermostat
If the refrigerator does not get cold enough the temperature control thermostat might be defective. The thermostat allows power to flow through to the compressor, evaporator fan and condenser fan. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem.
Start Capacitor
If the refrigerator isn't cold enough the compressor might be having difficulty starting. The start capacitor serves as a battery to give the compressor a little boost during start-up. If the start capacitor is burned out the compressor might not be able to start and run as often as it should. Test the start capacitor first with a capacitance meter, they don't fail often. If it's defective, replace it.
Thermistor
If the refrigerator is not cold enough the thermistor might be defective. The thermistor is a sensor which monitors the air temperature. It is connected to the control board. If the thermistor is defective the refrigerator does not cool or may cool continuously.
Temperature Control Board
If the refrigerator is not cold enough the temperature control board might be defective. The temperature control board provides the voltage to the fan motors and compressor. These boards are often misdiagnosed. Check all other components to be certain this is the cause of the problem.
Compressor
If the refrigerator is not cold enough, the compressor might be defective. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. There are several other components which are more likely to be defective if the compressor doesn't work. If the compressor itself is defective a licensed professional will need to replace it.
Main Control Board
If the refrigerator is not cold enough the main control board might be defective. This is not common. Check the defrost system, cooling fans, and cooling controls first.
0helpful
1answer

I have no cold air in my refrigerator or Freezer. It defrosted everything.

Condenser Coils are Dirty
If the refrigerator is not cold enough the condenser coils may be dirty. The condenser is like a radiator and must stay clean in order to dissipate the heat which was removed from the inside of the refrigerator. As the coils get dirtier the refrigerator becomes less efficient, which makes it work harder to cool down. If the coils are dirty enough, the unit will never be cold enough and will not be able to cool the inside of the refrigerator to the proper temperature.
Evaporator Fan Motor
If the refrigerator is not cold enough, the evaporator fan motor might have failed. Every refrigerator has a set of coils called an evaporator. The refrigerator may have one or more evaporator fan motor(s) depending on the model and evaporator locations. The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.
Condenser Fan Motor
If the refrigerator is not cold enough there might be something caught in the condenser fan motor blade, or the condenser fan motor might be defective. The condenser fan motor draws air over the condenser coils to cool them. The condenser fan motor is located underneath the refrigerator near the back. Pull the refrigerator out from the wall and remove the access panel to access it.
Start Relay
If the refrigerator is not cold enough, the start relay may be defective. The start relay is a small device mounted to the side of the compressor. It provides power to the run winding along with the start winding for a split second at start-up to help get the compressor started. If the start relay is defective the compressor may run intermittently or not at all and the refrigerator will not get cold enough. The start relay should be replaced if defective.
Temperature Control Thermostat
If the refrigerator does not get cold enough the temperature control thermostat might be defective. The thermostat allows power to flow through to the compressor, evaporator fan and condenser fan. If the cooling system fans and compressor are running, but the refrigerator or freezer is not cooling correctly check for an airflow or defrost system problem.
Start Capacitor
If the refrigerator isn't cold enough the compressor might be having difficulty starting. The start capacitor serves as a battery to give the compressor a little boost during start-up. If the start capacitor is burned out the compressor might not be able to start and run as often as it should. Test the start capacitor first with a capacitance meter, they don't fail often. If it's defective, replace it.
Thermistor
If the refrigerator is not cold enough the thermistor might be defective. The thermistor is a sensor which monitors the air temperature. It is connected to the control board. If the thermistor is defective the refrigerator does not cool or may cool continuously.
Temperature Control Board
If the refrigerator is not cold enough the temperature control board might be defective. The temperature control board provides the voltage to the fan motors and compressor. These boards are often misdiagnosed. Check all other components to be certain this is the cause of the problem.
Compressor
If the refrigerator is not cold enough, the compressor might be defective. The compressor is a motor which compresses the refrigerant and circulates the refrigerant through the evaporator and condenser coils. There are several other components which are more likely to be defective if the compressor doesn't work. If the compressor itself is defective a licensed professional will need to replace it.
Main Control Board
If the refrigerator is not cold enough the main control board might be defective. This is not common. Check the defrost system, cooling fans, and cooling controls first.
0helpful
1answer

My fridge no longer cools, but the freeze seems to be working.

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1helpful
1answer

How do I keep my refrig/freezer from defrosting in the winter when store in the garage.

There is only one source of cold in many refrigerators. If yours is a top freezer, then most likely it is in the freezer.
But the thermostat that you set temperature with is in the refrigerator, not the freezer.
In the cold garages, what can happen is that the refrigerator stays cold enough that it does not call for cold. So the freezer does not get enough cold.
The freezer control works by diverting cold air into the freezer WHEN THE RERIGERATOR HAS TURNED ON THE COOLING. If it is not turned on, oh well.
The best you can do for this is to put both on max cold. Then the refrigerator will call for more cold at a lower temperature, and the freezer will get it more often and will divert more when it is cooling.
This can result in the refrigerator freezing things too. You can try raising the refrigerator setting JUST A LITTLE and see if both work, but keep freezer on max cool.
This works for my situation, but ambient temperature fluctuations in the garage make this dicey. We don't put things like lettuce in the refrigerator in the garage in the winter because freezing damages them.
Good Luck
0helpful
1answer

Hi my freezer is not cooling enough. Ealier my

Hi,

Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101
0helpful
1answer

Freezer not getting cold enough.

That is normal since the cold control is on the refrigerator side and is satisfied. It needs to be in a heated environment and not in an unheated garage.
0helpful
1answer

Freezer Working Frig not getting cold enough at max setting

unplug 24 hrs with doors open plug in again if it works better you have a defrost problem. it may be the defrost termination switch.. burned out element or bad timer
2helpful
1answer

Fridge not getting cold enough

The cold from the freezer is piped up to the refrigerator and if that tube gets clogged with frost or ice it will not be able to blow to the cold air into the refrigerator area. I took everything out, unpluged the unit for about 6 hours, till all the frost from the freezer was gone, wiped up all moisture and turn it back on. It worked!
0helpful
1answer

The refrigerator is not getting or staying cold enough. the freezer seems to working ok

Check the vent at the top of the shared refrigerator wall for cold air from the freezer. If not, then you can either replace the motorized flap inside the vent or prop the flap open with a stick or something. The manual solution won't harm anything. The motorized flap is an over-engineered solution designed to create service calls. :<)
0helpful
2answers

Refrigerator does not get cold and the freezer does not freeze.

look on the back of the box for a hole marked defrost control timer turn the timer with a screwdriver if it then gets cold replace the timer
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