Question about Sony Cyber-Shot DSC-P72 Digital Camera
My digital Sony DSC-P10 fell down while taking pictures and lens has got stuck in half way.. Lens doesn't go in when I switch off and when i switch on then it can open well and gives error on the screen. ..... can any body help on this
Hello, Im "Darntoothysam" and heres how to fix it for FREE, but ONLY if your lens is stuck at an angle. Heres a trick for you, you might be able to fix it yourself. With the lens pointing perpendicular to the ground, place the edge of the lens on the edge of a table or counter. NOT the flat round front section of the lens, the curved edge or side only. Position the lens on the table and press on it so that you are pushing the lens back towards the center to straighten it out. You may need to press slightly hard, don't worry, its already damaged so youre not going to hurt it if you don't push with all your might! Keep pressing on the lens, if it doesn't pop back in push slightly harder. This will either work, or it wont, like I said, just don't put all your weight on it. If it pops back in place, it will probably work just fine again!
Posted on Dec 28, 2006
I have a problem like that, my sony digital camara is no more showing images when on to take pictures. before I will see the image through the screan then shoot but I don't know now what happen when I turn on is on, but shows the screen black and white and if I shoot the view is green please help I want to know what may be the problem
Posted on Jul 12, 2008
Me Pammi, I was depressed looking at my 8 months old SONY DSC650 was struck with its lense popped out and was not shutting off despite of changing the battery....The solution given by toothy was much helpful and my cam is back to normal, thanks to Almighty and to toothy...thanks again for the
Posted on Apr 12, 2008
I just went a few steps further and it fixed the lens assembly completely! I took the cam apart and took out the lens assembly, and removed all screws from the back of the assembly, then I could push the lens back together easily, without gear problems... then I put her back together and success!!! sony DSC-W55.
Posted on Feb 11, 2009
Oh I would like to add....most shops aren't going to spend all day trying to fix a jammed lens because they are usually not worth their time...they would rather Sell you a new lens block assembly with to me Total losses the camera. Not worth the expense unless your camera has sentimental value.
Posted on Mar 15, 2008
There is a guy on e-bay that does fast cheap work on sony digital cameras, his name is "Darntoothysam" search google or search his user ID on e-bay and contact him. I would say you have a damaged lens mechanism that needs fixed or replaced. Hes cheap you should ask what the charge would be to repair it. Its common so dont sweat it. They are made from very brittle plastic and so tiny not much will cause them to break. Its almost unavoidable being so small with a zoom mechanism.
Posted on May 06, 2006
I had the same problem. The first time I could bring it back in under warranty and they've replaced the entire lens. The second time I didn't feel like being charged to replace it again nor to buy a new camera and figured I couldn't ruin it much more.
The only way, I can see, is to dismantle the camera lens and put it back together. For me this solved the issue, with just one screwdriver.
Disadvantage is that the lense is really the last component you can take out after some unscrewing and unclicking;
If it's just the covering panel on the front, twist a bit on the outer cylinder of the lense. It should come off, pop off the covering on the front (don't break anything) and puzzle the covers back in place. (you should see two metal pieces inside which are connected to a spring, the plasic cover with the longest base-pin should be between them. The other one, with a sharp point can be used to pull the spring apart to place the other piece.)
If it's really stuck, this fixed it for me (screwing and unscrewing not mentioned things fit well so you wont need to "force" anything. Oh and be careful with the long battery-looking metallic thing. It will shock you if you touch the contacts!):
*Start with the back-panel, then you'll be able to remove the front-panel
*Take off the sides
*Get the LCD out (you can pull out the copper wires from the board and put it aside)
* Detach the CMOS sensor from the lense
* Take the base with the lense out of the casing (takes some fiddling, don't force it)
* Unscrew the motor part (it's a small "box" on the side of the lense.) and try to rub against the long black gear attached to the lense. If the lense jumps out, it might be the motors' gears which are stuck.
At this stage, I could see the insides of the lense schift around which was what falling had done for me it seemed.
* open the back of the lense, fix the backpanel back on the two springs (sitting on little prongs)
After putting it all back together, my camera was fixed.
Posted on Jun 21, 2009
"Coalition for Durable Compact Cameras" writes:
God is GOOD!!!!!
That sums it up.
I bought a Sony DSC W290 camera in November and today the camera slipped from my hand and dropped almost 5 ft to my tiled floor. There was a minor scratch, but no other evidence of damage - until I turned it off.
The lens retracted, but the shutter didn't close at all. I fiddled the shutter closed, but when I restarted the camera, the lens was almost completely stuck, the display was extremely blurred, and I got the dreaded error message/beep.
I was of course horrified and tried off-on a few times, then manipulate the lens w/ the flat edge of a screwdriver.
I even opened the camera - only to find that the front could not come off and I'd have to disassemble the entire camera just to get to the lens.
While sniffling and glassy-eyed, I went online for help and was shocked at the number of web pages dedicated to this topic.
I read the suggestions here, but tapping with a pencil, and manipulating the lens w/ a screwdriver didn't work, so I kept searching and found this blog page:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-o . . .
Then, I did step 4, and voila! the lens opened up, then closed with a slight hiccup, but has worked smoothly the 10 times I tried since!
Hope this helps the rest of you. :)
Posted on Apr 23, 2010
The lens on my Hp R717 Camera got stuck so when I turned it on, it would shut off automatically. The shutters were stuck too so I extended the lens using a flat screwdriver and then shut it, and kept doing that until the lens finally shut.
Posted on Sep 15, 2007
As you turn it on give it a sharp tap against a table so the lens continues and emerges from the body
Posted on Jul 14, 2009
What I do is take the camera apart, take the lens apart, clean the gear drive / transmission etc. (1 grain of sand can cause your lens to hang up and sometimes strip the internal gears on the Zoom motor etc.) Use a sharpie to mark the lens so you can put it back together in the proper slots. Once you remove the gear assembly you can move the lens in and out freely with your hand. Once you can do that, put the gear motor back on and Presto! Put everything back together and it should work. If you are not mechanically inclined don't bother with it....just buy a busted screen camera off ebay and swap the lenses......Golden inf0!
Posted on Mar 15, 2008
Hey i have the cam Sony DSCW5 and had the same problem and it said "Turn off and then on the cam" or something of that sort. After reading some of the tips on web what i did was just i switched on the cam and blown air with my mouth with full pressure into the gaps between the lenses. I then gave a gentle whack to my camera on all the sides. I later switched off and then on my camera. It worked as usual and i can now take my pics. Then i just cleaned the gaps b/w the lens again with a vacuum cleaner in its "Low pressure" mode. Its works awesome. What i warn is don't hit the camera too hard and don't blow the air on to the lens !!!
Posted on Apr 16, 2007
Lens is probably just stuck, because of debris or misaligned gears. Thelens can many times be repaired without having to replace it. Try to return to manufacturer. If you're out of warranty, there arethird party place that fix them such as camera lens repair. There are also free camera repair guide website that show you how to replace the lens, the part is usually available on ebay.
Posted on Jul 10, 2010
Well when that happened to my camera. My uncle simply pushed it from the side that was more out.
Posted on Jan 17, 2010
Hi, I had the same problem.. Shutter wouldn`t open and lens wouldn`t come out... ran a thin piece of paper around the lens, there was a bit of dirt there.. The paper came out a little black. This solved my problem.
Hope this helps.
Posted on Aug 07, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
if ur very sure that the battery is fully charged...
first we would advice you to change the batteries and see ...... if
that doesnt work... the battery contacts may be corroded or bent and
hence not making correct contact with the battery
.... sometimes there cud be dust or sand particles in the lens retraction passage... blow out air in those places..... this cud help a great deal.... I was able to fix a similar problem by wiggling the outermost part of the lens.as its trying to go in....
also try Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
if that doest help
Remove the batteries, then remove the memory card. Then install the new batteries, when you turn it on it should come back to life. turn it off, slip in the memory card and turn it on one last time.
if that doesnt help
Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying the above fixes and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Posted on Aug 17, 2010
SOURCE: Cybershot lens stuck
The gearing on the lens is probably damages from the drop. You have two choices:
1. Send it in for a repair (which will be expensive) and claim from your insurance. If it is uneconomical to repair, your insurer will probably pay for a replacement camera.
2. If you're not insured, it may be cheaper to just buy a new camera rather than pay for a repair to a 4(?) year old camera.
Posted on Jan 02, 2008
As in short answer you have to replace the optical lens assymbly.Because due to heavy jurk its motor called sledge motor stsrt malfunctioning and it can not be changed component level. For this please contact any SONY SERVICE CENTRE nearby to you.
Hope you will understand.
Thanks for using FIXYA!
Posted on Apr 28, 2009
Tips for a great answer:
Jun 02, 2011 | Sony Cyber-Shot DSC-P10 Digital Camera
Oct 20, 2010 | Sony Cyber-Shot DSC-S40 Digital Camera
Apr 28, 2009 | Sony Cyber-shot DSC-H7 Digital Camera
Mar 02, 2009 | Sony Cyber-Shot DSC-P10 Digital Camera
Jan 08, 2009 | Kodak EasyShare M863 Digital Camera
May 30, 2008 | Sony Cyber-shot DSC-W55 Digital Camera
Jan 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera
Oct 14, 2007 | Sony Cyber-Shot DSC-P72 Digital Camera
47,034 people viewed this question
Usually answered in minutes!