Hi my bizhub Di3510f copier is making copies and printing with like one vertical black thin line and like lighter grey lines all over the paper. The papers are eligible but it looks like the page is dirty. Can you help?

Recommend you buy a OEM cartridge cyan

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Tara, if the ink levels are ok, try clean and allignment functions from the tool menu. Use CLEAN UNUSED PAPER.

Print quality is good, b&w copy is good. When i make a color copy the machine makes blue lines or bink lines. This is a brand new c452.Scan to PC is ok, print its ok only copy. Lines are vertical.

If not in the direction of the paper feed then in the direction of the scan head. Dirt on the scan head or bad scan head or scan head connection. Send it back.

If the black line appears ONLY when copying and NOT when printing then you need to clean the adf strip glass. This is the thin strip of glass that is just to the left of the large original glass. Clean this glass very well with a soft cloth and glass cleaner. The line is caused by a small particle stuck to this strip of glass.
Good Luck and Thank You for using Fixya.

hi do u have cleaned the scanner miror and the coppy glass may be coz of that u having that grey line
thanks

OK, from the desciption i can assume several things here are some option.
If by receipt you are talking about the confirmation the unit prints the the problem is likely dirty glass.
You would also get the lines when you make a copy using the ADF.
Open the lid there are two areas of glass the thin strip is likely dirty and needs to be cleaned.

If by receipt you mean pages you receive from someone else, and not printed or copied on your machine, then their machine has the condition described above.

If everything has the lines then you have a toner or fuser problem:
This is the test to determine toner or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top to stop the machine
Remove the toner cart.
You should be able to see the page with printing on it. (This is before the page hits the fuser)
If you can see the smudge or marks on the page the problem is most likely the cartridge but NOT the fuser.
If the page is clean the problem is most likely the fuser.
Hope this helps

first try cleaning the charge roller on the drum unit or check the hot roller on the fuser

Try to reload the copy paper in the LCT staight and even and also make sure the sides of the paper guides are flush against the paper in the paper tray...

probably your drum is dirty and machine needs cleaning.