Lens Error

Hello

This is a tip explaining how we can try to resolve a lens error.
Firstly you will need to understand what exactly the lens error is, and how it came to happen.

The most common cause for a Lens error:

• Misaligned Lens rings
• Sand and grid wedged in between the lens and the barrel.
• Dropping the camera
• Ran down battery

Here is the Fix:

• Batteries

Firstly you can try removing the batteries and replacing it with a new set of fully charge ones(2500mah).

• Memory card

If the batteries ran down while you were taking photos with the lens extended, you might also get this error. Remove the the memory card and replace the batteries with a fresh recharged set. Try to power on the unit with the fresh set of batteries while the memory card is removed.

• USB cable

Connect your camera to your computer using your USB DATA cable which came with the camera. Once the camera gets power in this mode, the screen should stay off, hence, supplying the lens with more power to push or pull out/in.

• Barrel Guide Pins

Place the camera on a sturdy table with the lens pointing to the ceiling. With a fresh set of batteries installed(Do this without a memory card) hold down the shutter button while you power on the unit.

• Compressed air and Vacuum

Now, you can either use a compressed air canister to blow around the lens area. This will result in the sand or dust particles to be blown out of the area between the lens and the barrel. Or, you can use a vacuum and and carefully place the nozzle around the lens to **** out the particles.

The following Fixes will be done at own risk and can even further damage you camera.

• Tap your camera with the palm of your hand a couple of times to displace the lens into the original position, or to dislodge particles in the lens barrel.
• Try gently pushing/pulling/wiggling the lens while powering up the unit.

I hope this can help you to resolve this problem, and send you well on your way to experience that Legendary Kodak moment.

Kind regards
Andrea