20 Most Recent Soleus Air 25-pint Dehumidifier Questions & Answers

A couple of answers say the hose should be no longer than 5 feet. Why does this matter? The water is simply draining downhill and out the hose. It isn't being pumped or anything.

yes it is on recall list you can go to the gree dehumidifier web site for information hope that helps

Hi there

Most decent tool suppliers will sell you a kit of bits that are interchangeable with most battery drill/drivers.

Loads of manufacturers fit these raised center screws either hex or torx driver to reduce the number of people who can repair their equipment.

Regards

Gordon

If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

It works by chilling a set of fins like a freezer. It probably needs gas. Get inside it and feel the evaporator with it running. Keep away from the fan though.

Return it under warranty!

If it’s the one like move, vibration comes from the pump that takes reservoir water to be evaporated. Mine never seems to shut off and is noisy because there’s no water. And eventually it throws an e4 error saying that some water store is full. I can hear compressor come on nicely and quietly. I’ve cleaned the float switch area that was filthy. I was unable to easily remove and fully clean the inside of the donuts. Perhaps the funk is interfering with the float switch. Next step is to research these float switches for how they work. There in another float switch that is not connected anywhere, nor is there a place that it could connect to.

Manufacturer support telephone number on the last page of the online manual: https://www.manualslib.com/manual/831899/Soleus-Air-Hct-D30-A.html?page=12#manual

Sorry we are unable to locate parts for anything.

Push a wire up the hose or use low pressure compressed air , it may be clogged

check sensor / level switch

based on the price a new one will be cheaper than having it repaired

hi Randal. this is all i could find on the internet. Your dehumidifier has sensors to monitor for various conditions that may prevent the unit from operating in a normal manner problem,the led display is showing e5, possible cause,over current protection..solution.unplug for 10.minutes then turn on the unit and if the e5 is still showing contact customer services or a dealer. you could try this link as well to see if its of any help to you. What does E5 mean on Soleus Air dehumidifier Google Search