20 Most Recent Dell 1720dn Laser Printer Questions & Answers

This error is caused by the the flap on the right hand side of the output tray (the tray the paper feeds into once it has printed). It becomes stuck in the up position and sends a false positive error to the printer. One "work around" for this is to tape a quarter to the plastic flap. This keeps the flap in a down position, thus negating the false positive. The other option is to call dell laser printer tech support to get it fixed. <If it is still under warranty>

Try unplugging the printer for fifteen minutes or so. If that doesn't do it then it it your main board. Sorry for the bad news.

Please have a look if you have Dell 1700 series laser printer. Please follow the instruction bellow to reset printer to factory default: 1. Power Off the Printer from the back switch from the back 2. Open Front cover 3. Hold Down “Continue” & “Cancel” button while turning printer on

se http://digg.com/hardware/How_to_Reset_Dell_1700_1700dn_1710_1710dn_1720_1720

Regards Anders.Thornberg.Qnetcom.se

"Press & hold the cancel button untill all lights start flashing in a sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.

Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,

1. Turn off the printer.
   
2. Open the front cover.
   
3. Press and hold the Continue button as you turn on the printer.
   All the lights cycle.
   
4. Release the Continue button .
   
5. Close the front cover.
   The light sequence representing the Home menu is displayed.
   
6. Press the Continue button until all the lights cycle.
   The Printer Settings Configuration sheet prints.
   

This should fix the drum light being on that 1720

Turn off the power using the switch on the back of the printer. Open the front door of the printer. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit. Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit. Cycle the power of the printer: Remove the power cable - Wait for 5 seconds - Plug the power cable back to the printer - Power the Printer on.

check for the drum and toner maybe it need a replacement

How to troubleshoot feed problems - https://dell.to/2MsUt4X

Open the back cover and look for paper wrapped around a roller back there. That is the most common cause of the issues with this machine. The other thing you can try is to push down on the little flaps where the paper comes out of the printer. These get stuck and need cleaning/replacement all the time in the later life of these models (1720's).

If the paper intake rollers are slick and grab paper on an angle, the feed causes the paper to move off center. Rubbing the rollers with a cloth and rubbing alcohol will clean them. Slightly rubbing the entire roller with a fine abrasive material can help with the paper path issue.

What is the problem? Any messages? Terry

Change your toner cartridge. A properly working toner cartridge will never leave that much toner lying around. The white lines are an indication that either the toner is low, or the mag roller is defective.

First of all dirty rollers are not the cause of your problem as long as the printer is picking up the paper. Black marks or streaks on a DELL 1700 series printer are usually caused by the drum assembly which, in this model, is separate from the toner cartridge. There is no repair, you need to replace the drum assembly and perform the drum reset procedure. In very rare cases a buildup of residual toner on the fuser can cause marks as well, but I have never seen this on a DELL printer. To replace the drum: 1. After removing the paper tray, open the front of the printer. 2. Remove the toner cartridge by pushing down on the black release tab and pulling the toner up and out of the printer. 3. Pull the drum assembly straight out of the printer using the blue plastic handle. 4. Carefully unpack the new assembly and install in the printer. Be careful not to touch the photo-sensitive roller underneath. 5. Reinstall the toner cartridge, close the printer and insert the paper tray. 6. Perform the drum reset procedure exactly as follows: power off and open front door hold down the continue button as you power on printer leaving front door open when error light comes on release continue and close front door. toner low, load paper, ready, and continue will all be lit. press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change when just toner low is lit, press and hold continue button until lights cycle up and down in sequence. release continue.. toner low will be lit again turn printer off, wait 10 secs or so and then back on press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)

Paper Tray Rollers Step 1 Turn off and unplug your HP printer. Pull out your printer's paper tray and locate the printer rollers on the paper tray. Each roller is gray or black, and they are made of rubber. Remove the rollers from the tray. On HP inkjet printers, the printer roller is not on the paper tray; it is on the area inside of the printer where the paper tray slides into the unit. Remove the paper tray and sit your HP inkjet printer upright, so the paper tray area is facing upward, and then look for the printer roller. Step 2 Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the paper or internal tray rollers with the cloth. Fold the cloth in half and repeat the cleaning process until the rollers are free of dust and debris. Step 3 Wipe the rollers with a dry, lint-free cloth to remove any remaining dust or debris. Let the rollers dry completely before sliding the paper tray back into your printer. Internal Pickup Roller - Laser Printers Only Step 1 Turn off and unplug your HP printer. Open your printer's front door and pull the printer's toner cartridge toward you to remove it from the printer. Step 2 Locate your printer's internal pickup roller. The roller is gray or black, and it is made of rubber. Lift the roller upward, towards the front of your printer. Pull the roller gently out of the printer and lay it on a clean surface, such as a desk or workbench. Step 3 Pour 1 tbsp. of isopropyl alcohol or clean water onto a lint-free cloth and scrub the pickup roller with the cloth. Fold the cloth in half and repeat the cleaning process until the roller is free of dust and debris. Step 4 Wipe the roller with a dry, lint-free cloth to remove any remaining dust or debris. Let the roller dry completely before snapping the pickup roller back into place inside of your HP printer. Reinstall the toner cartridge and close your printer's door.

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Turn off the printer Open the front cover Press and hold the Continue button as you turn on the printer - all the lights will cycle Release Continue button and close the front cover Press the Continue button until the lights cycle and the configuration page will print

The drum has come to the end of its life. You should replace the drum assembly and reset the drum counter. Here is the procedure: power off and open front door hold down the continue button as you power on printer leaving front door open when error light comes on release continue and close front door. toner low, load paper, ready, and continue will all be lit. press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change when just toner low is lit, press and hold continue button until lights cycle up and down in sequence. release continue.. toner low will be lit again turn printer off, wait 10 secs or so and then back on press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)