20 Most Recent Ionic Pro TURBO Air Purifier Questions & Answers

I was burning candles, which apparently caused my units to carbon up and put soot on the walls _ I will never do that again!

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On the opposite half as the plates. Look for but don't touch the big insulator at the top. The wire run from it to the bottom of the machine. Older ones have a cleaning bead and you must turn the entire machine upside then right side up several times to clean it. Mine had a latch on the back top with a label, " pull up to clean if crackling". I pulled it up and observed a wiper sliding up the big wire inside. I did it up and down several times and that fixed mine.

The black film is caused by mold,which is moisture behind the walls.Clorox with make the black film go away but mold will come back.

You need to clean all the stainless steel contact points inside the unit, not just the blades. Make sure you unplug the unit before doing this.

Are you sure you did not knock a wire loose that is where I would start

use compressed air in a can. http://www.ebay.com.au/itm/like/111259551805?limghlpsr=true&hlpv=2&ops=true&viphx=1&hlpht=true&lpid=107&chn=ps OR Ethyl propol alcohol http://www.jaycar.com.au/productView.asp?ID=NA1066 I suggest not using water !

it has a reset function hold down power 5 sec otherwize check to see if there is any dark spots on the bottom before reinserting. 1st make sure its unplugged then 2nd there should be a copper set up as if putting a 9 volt battery into a fire alarm. there should be two side by side the darkening is where either cleaner was left still dripping or a dust partical probably from the paper towel. caused a static charge. use a Q tip to clean it . and always make sure it is dry if u hear a static sound unplug it is still wet.

yes its not a fan