Top 10 Kodak EASYSHARE 5300 All-In-One InkJet Printer Questions & Answers

Kodak EASYSHARE 5300 All-In-One InkJet Printer Logo

Question

  • 2,036 People Helped

since installing my printer I have a error code of 3610 and 3501

I recently bought a Easy Share 5300 All in one printer and it has came up with 2 errors Code 3610 and Code 3501. Please help me in this matter

Posted by on

Answer

  • Most Helpful of 3 Answers

Go to the Kodak.com website and follow their prompts to reach Customer Support for the AiO Printer(s).
Had similar issues with mine and they resolved my problem overnite by sending me a replacement part.

Posted on Jan 27, 2008

Question

  • 13,088 People Helped

Home Center will not open...Can't scan

I can't get the darned thing to scan because the Kodak AIO Home Center software will not open. I have downloaded the latest soft and firmware for Windows XP , and am waiting for a reply from the online Tech guys.

I have reinstalled it several times...and tried the repair option.
Thanks, Monty

Posted by on

Answer

  • Most Helpful of 5 Answers

I needed to reload my AiO Home Center software and no one seemed to have the correct procedure. Maybe if you remove & reinstall yours it will resolve your problem. This procedure worked for me on my XP-machine:
1. got to Control Panel/Printers&Faxes and delete the printer
2. go to your Hardware/Device Manager/Universal Serial Bus Controllers, right-click on USB Composite Device and select Uninstall
3. go to Control Panel/Add/Remove Software and remove the EasyShare software
4. disconnect the cables from the Printer
5. download from Kodak.com the program "install_aio.exe"; run the program
(I selected only AiO+EasyShare+Software Updater to load)
6. followed the prompts after the sw installed to reconnect the Printer cables
7. rebooted

WORKED for ME !

Posted on Jan 27, 2008

Question

  • 3,503 People Helped

Cannot install Kodak Easyshare 5300 aio software and home center

I've installed and uninstalled so many times, I can remember how many times. Now when I try to run the clear software I get Error code: 2738.
When I try to install the software I get Error code: 1638x17x3769580518x.
I have Vista Ultimate.

Posted by on

Answer

  • Most Helpful of 3 Answers

are you by chance using an Apple Computer which also has Safari?

If so, you may have a register or .dll problem. Get to your location to type in the cmd prompt. (Either on start, run or windows button + r) once you have typed the cmd prompt, type "regsvr32vbscript.dll" and hit the enter key. ignore any error codes and this may clear any problems.

Posted on Feb 09, 2008

Question

  • 18,106 People Helped

kodak 5300 series printer/is not printing black and white that is legiable

MY PRINTER HAS BEEN PRINTING COLOR PICTURES JUST FINE. THEN WHEN I WENT TO BLACK AND WHITE THE PRINTING IS SO FAINT THAT I CANNOT READ THE CONTENTS AFTER PRINTING. BOTH INK CARTIAGES ARE FULL. PRIOR TO PRINTING NUMEROUS PICTURES BY OPTION OF BLACK AND WHITE WORKED PERFECTLY. WHAT IS CAUSING THE BLACK INK TO BEE SO FAINT I CAN NOLONGER READ THE TEXT AFTER PRINTING?

Posted by on

Answer

  • Most Helpful of 11 Answers

There is a known problem with premature failure of the printhead. I called Kodak support at 1-800-421-6699. They will go through a short procedure with you, and then should offer to replace the print head free of charge. After I called (no wait, and an native English speaking operator), I received the replacement in two days.

Posted on Sep 04, 2008

Question

  • 14,906 People Helped

How do you remove the printhead of a Kodak EasyShare 5300 printer?

How to remove and replace the printhead of a Kodak EasyShare 5300 printer?

Posted by on

Answer

  • Most Helpful of 10 Answers

Clarification: Remove tanks(cartridges)first. You see the bullseye target with a finger pointing to it.
Above the bullseye sticker, there's a rectangular button. Press it in until printhead dislodges.

Posted on Sep 18, 2008

Question

  • 21,211 People Helped

Printer not printing black ink.. beware the clowns below with spam phone numbers

I have a Kodak 5300 printer it will not print black ink. I inserted a new cartridge it still will not print.

Posted by on

Answer

  • Most Helpful of 10 Answers

The problem you are all having is with the print head (The black tray that your ink cartridges sit in).

Most of the time a simple cleaning of this will correct the problem, if it does not then you will have to call Kodak support and they will send you out another print head.

But lets try and see if we can get your troubled one to work again by following these steps...

1 - turn printer on and open the lid as if you were going to change the printer ink cartridges.

2- when the ink tray moves into the center and stops, remove both the black and color cartrdiges from the print head.

3- To remove the print head simply place your left thumb inside the head all the way to the left facing up and pinch the upper left lip of the print head to release it, then pull the entire tray out with your other hand ( there is a release inside the tray above the sticker of a finger and bullseye to the far left in the upper left corner inside the tray)

4- With the tray now removed be sure to look at the bottom and you most likely will find a build-up of black ink... clean this off using DRY paper towel as much as you can.
I used rubbing alcohol but if you do this make SURE it is completely dry before reinstalling.

5- Once you have cleaned the print head reinstall it in reverse fashion than you removed it, if you installed it right you will hear a solid CLICK noise.

6- replace the ink cartridges you removed if they still have ink in them and then close the printer lid.

7- You may get a notice that there is a new printer head and or cartridges and it will want to align and or calibrate the printer...be sure to do this!

8- Once the printer is recalibrated hit the menu tab on the printer and choose " clean ink head"... Do a deep cleaning 2 times!

9- Now try to print something that contains something black like a text document. If it works you are all set, if it did not then you will need a new print head from kodak. simply explain that you did the above steps and it did not work so that you can avoid support trying to run you through all this. They will send you a new one in 2 days.

Hope this helps and good luck!

Posted on Sep 04, 2008

Question

  • 1,591 People Helped

Kodak AiO home center software

This is my 3rd Kodak ESP-3.  Last one would not print, but scanner worked just fine.  Now I can print and I can't get scanner to work correctly.  Called Kodak and they were no help.  Said my issue was my home center software -- for whatever reason I guess I don't have it or it doesn't function correctly on the MacBook OSX 10.5.4 --  hmmm scanner scans lower 2/3 of a 4.5 x 3.5 snapshot no matter what I do.
Help!

Posted by on

Answer

  • Most Helpful of 3 Answers

I persisted in finding a solution with the help of Kodak but the solution was that the scanner was flawed and the printer is being replaced - AGAIN.  The first tech I talked with was clueless and absolutely no help.  The second person went through some steps with me and determined, once again, there is a flaw in the printer -- the 3rd replacement.  The first printer had a print-head problem out of the box, so it was returned to the store & exchanged for another.  The replacement worked for some 3 months without a hitch and then stopped working - just would not print, but the scanner worked.  So I just rec'd my Kodak ESP-3 number 3 on Tuesday this week.  Printer worked, scanner didn't.  Now I am waiting for my 4th replacement.  It is ridiculous, but when it does work, it is a nice little printer -- quality of photo printing is great, and you can't beat the cost of the ink refills. And so it goes.

Posted on Aug 15, 2008

Question

  • 5,020 People Helped

How do I remove old printhead and install a new one?

How do remove old printhead and install a new one?

Posted by on

Answer

  • Most Helpful of 8 Answers

I did not see the bulls eye, as there was not one there when we bought the printer;
But just get a flashlight, there will be a little and I do mean little button at the very to of the tray. you almost have to put your head into the printer to see it. Push that button up firmly but not try not to be to rough with it, lets face it this is a sensitive printer.
Pushing this button up will release the tray, and you will be able to pull it out.

Posted on Nov 12, 2008

Question

  • 3,787 People Helped

what do error codes 3501,3502,3515 mean?

i got a new kodak 5300 around jan 2.i used it one day & the ac adapter quit working. kodak support said they would send me a new one(the first time was on Jan 4)I have since called & chatted with Kodak support & they always say ,we'll call you back(which they haven't done .Today is Jan 28,2009)Well anyways, I borrowed a cord from a friend,wanting to be sure there aren't any other problems,before the warranty runs out.It printed terribly, faded to almost no color,I I cleaned the printhead and printed a diagnostic sheet, it listed these error codes on Feb 19, 2008(3501), Dec 31,2008(3515), Dec 31,2008(3502)Jan 1,2009 (3501) (these dates are before I got my printer) and on Jan 27, 2009(3501). #1.,What do these error codes mean, and #2., Why would there be those error codes previous to the date of my purchase, and finally, HOW CAN YOU GET SOME SUPPORT FROM KODAK SUPPORT?

Posted by on

Answer

  • Most Helpful of 1 Answers

1. im not exactly sure
2. from the factory?
3. call 1.800.421.6699
also, i think the codes are related to your printhead

Posted on Jan 28, 2009

Question

  • 2,477 People Helped

Bypassing printer warning that stops my printer

I print mostly using black only. I use the color ink when printing out my photos, which is usually months in between printings. The ink cartridges seem to either dry out or evaporate.

I have two issues.

1. Can I bypass the warning that stops my printer if the color ink cartridge needs to be replaced? Can I print w/ black only and add the color cartridge as needed?

2. If not, what can I doo to slow down the evaporation/drying-out of ink?

Posted by on

Answer

  • Most Helpful of 1 Answers

this one is one of my favourite hate printers... but, no you cannot disabel this function easy, you can "fool" this printer by following that procedure:

1. switch off your printer, wait few sec, switch it on
2. on your computer go to "start"
3. select "control panel"
4. select "printer and faxes"
5. right click on your "kodak easyshare 5300"
6. select "properties"
7. click on tab "services"
8. select "service this device"
9. click on tab "estimated ink level" - it shows estimated ink level after restart

you can use refill (very easy to do by yourself and about 1/3 cost of original replacements). and yes, you are right, cartridges do tend to dry out. i would suggest printing at least one page per week to prevent dry out of the cartridge.

as this particular printer will not work without both cartridges present. i would suggest to insert one empty cartrdge in colour slot and keep it there. on full cartridge use any sticky tape to prevent nozzle from drying, cover breather hole on the top of cartridge as well. when you need to print, remove tape from breathing hole first and then from the nozzle. this way you will prevent or at least slow down your cartridge evaporation ratio.

Posted on Jul 28, 2010

1,204 questions posted

Ask a Question

Usually answered in minutes!

Top Kodak Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Kodak Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

EASYSHARE 5300 All-In-One InkJet Printer EasyShare

  • EASYSHARE 5300 All-In-One InkJet Printer EasyShare

Most Popular Question

error code colour cartridge not

  • Office Equipment & Supplies
Loading...