20 Most Recent Kodak EASYSHARE 5300 All-In-One InkJet Printer - Page 8 Questions & Answers

This printer was slated for poor quality performance.
Problems included:
Inkheads drying up
Alignment issues
Incorrect pressure on feed rollers / prints dragging

A lot of returns with damaged print heads, I'd suggest you do a RTB and state it is not fit for purpose

You may need a new print head. Do the calibration procedure for your 5000 series model, found on this link.

http://faqs.kodak.com/atg/faq/attachments/AUR1780-2.pdf

If you need a print head, call Kodak:

Live phone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week.

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Go to the Kodak.com website and follow their prompts to reach Customer Support for the AiO Printer(s).
Had similar issues with mine and they resolved my problem overnite by sending me a replacement part.

error 3501 is for the front access door open and you will get that msg number of times you open the front access door and dont worry about that error......if the printer is printing dull colours then try and clean the print head from the menu or from the home center clicking on the question mark in the top right and click on maintenance and then click on clean print head.....if you still have the same issue it could be a refilled ink or non kodak ink that you are using....if the ink is genuine kodak ink then contact kodak tech support as print head needs replacement.....let me know if this was helpful

3501 error code indicates that the printer access door is open(The door that you open to able to see the ink cartridges).

If you recieved this error code and yet printer access door is open try to reopen it and close it, then unplug the power cable of your printer for 10sec then Plug the power cable back.

You cannot do any task on your printer if you have this message 3501. if this isue not solve call kodak tech support toll free 1 800 421 6699

Welcome to Fixya

To test the scanner, try doing a copy. Copy one of your document to test if the scanner itself is working. Are you getting any error message when you perform a scan to your computer?

Thank you for using Fixya! If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

anytime

I want to print passport photos on my EasyShare 3250 All-in-One Inkjet Printer, how do I do it?

You can download the software from Kodak here, and you won't need the CD.

From the program you print the document (MS Word, Acrobat Reader or another one?) go to File and select the Print... or Print Properties option (depending on what program you print from). Then, go through the option and look for an option that says something like "Print Odd Pages" or Print Even Pages". As you're describing the situation, it seems that either the program you use, or the printer control panel, is set to print only odd or only even pages. So you'll need to find this setting and switch to Print All Pages or something along those lines. The labels and wording of these settings depend on the program you want to print from, so expect that you'll need some looking around to do before you find this setting.

FIXYA ADMIN CHECK. Q APPROVED.

The print head replacement procedure is detailed (with pictures) in a .PDF document that may be viewed (or printed for later consult) here. The document is from Kodak and is "official".

You need Adobe Reader to view or print this document. It can be freely downloaded (and used) directly from Adobe's site.

Good luck! Please rate my reply - thanks.

please confirm the brand and model of the printer. KODAK EASYSHARE 5300 ALL IN ONE?

One of your ink cartridges is either empty or not installed correctly.

spacey49442,

It could be a corrupt file and certainly would not cause any problems to download and install the newest driver from the Kodak website. I have a tip at http://www.fixya.com/support/r6370947-install_printer_without_install_cd which will walk you through the process. The newest driver may have some features you do not have now.

If this does not solve your problem I would change the cartridge with a new unit. If you have been printing for several days the ink cartridge could be empty or the heads could be plugged. Ink cartridges do not last very long when printing pictures due to the high resolution used. This uses up the ink at a high rate. Also if you think about it, pictures have ink across the entire page, unlike a word document which only has a small amount of type.

Thanks for using FixYa and the great rating.

hardrocko

Try the following troubleshooting

To resolve the error condition:

1. Disconnect the power adapter from the printer.
2. Wait 30 seconds to allow the printer to reset.
3. Connect the power adapter to the printer. Turn the printer on if necessary.
4. Wait until the printer is ready to use.

If the error condition continues:

1. Open the printer access door.
2. Remove and install the print head two times. - See http://faqs.kodak.com/atg/faq/attachments/AUR1780-2.pdf
3. Close the printer access door.
4. Wait until the printer is ready to use.
5. If the error is still displayed,
6. contact Kodak

All-in-One Printer Phone Support

Live phone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight Eastern time, 7 days a week.
The expected wait time for phone support is 15 minutes

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Prints come out looking like negatives. I have cleaned the print head and calibrated printer. Both ink cartriages are new.

http://www.softwaredriverdownload.com/kodak_5300_printer_driver.html

ø Remove printer paper from its original packaging. Insert all unused paper into a large, resealable bag. Store the bag with the unused paper on a hard, flat surface away from extremes of heat and humidity to prevent curling, bending, ripping and wrinkles which can cause paper jams.

?? Remove only the amount of paper you need for a particular job from the resealable bag. Tap the paper stack on a hard flat surface to align the edges. Check the paper for rips, curls, wrinkles or bent edges. Remove and discard any unsatisfactory pages.

?? Insure all paper in the stack is the same size and type. Insure only paper types recommended for the HP All-in-One printer is being used. Recommended paper types can be found online at www.hp.com/support/inkjet_media.

?? Insure the HP Officejet All-in-one printer is not currently servicing a print job. Remove any original papers from the copier glass.

?? Insert the stack of paper into the input tray, short edge forward. Slide the stack forward until it stops. Do not force the stack beyond its initial stopping point.

?? Slide the paper width guide inward until the paper is held snugly in the input tray, but not so tightly that it bends the paper. Insure the stack of paper does not extend

?? Observe the printer during operation. Promptly remove printed pages from the output tray.

Give more info.