20 Most Recent Maytag Neptune FAV6800A Top Load Washer Questions & Answers

Hello Jperegrim, your Owners Manual... Page 30 depicts the control board removal https://www.manualslib.com/manual/616698/Maytag-Neptune-Tl-Fav6800a.html?page=30#manual As far as the possibility of water damage... Static shock (small ones you might not even feel) can completely blow away any semiconductors you are working NEAR ... look up ROSEWILL anti-static wrist bands...!! carefully inspect the contact of your connections... you can VERY CAREFULLY "refresh" contact connections with a gentle touch of a soft graphite pencil point. Force nothing...!! If if the ribbon cable does not side out... RE-READ the part about lifting the releases. hope this helps. Carnac the Magnificent

unplug the machine wait a few minutes and plug in and try again

Hi from retired Englishman in SW France,
Spinning does not drain the water; there is a separate drain motor ;-0)

I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor!
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

The LR error on your non-spinning Maytag Neptune is usually, though not always, accompanied either by a burn spot or a blown fuse on the Motor Control Board.

Maytag upgraded the motor and motor control board because this problem was so prevalent. Big rash of these a few years back... and insludes replacement instructions with the kit.


The LR code means "locked rotor" - the control is not seeing the motor turning.

The image below contains the wiring diagram for this washer as you requested but there are some other things to consider.

Usually when the LR code is displayed the motor has stopped turning for some reason.
By definition the LR code means the control has tried to turn the motor but was unable to.

The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing.
The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down.
You don't mention in your question if the LR code occurs every load or once a week.

Try running a rinse and spin cycle empty and see if the washer completes the cycle.

The 2nd image contains the information on how to enter and run a diagnostic cycle which may help pin the source of the problem down.
This test completes all functions of the washer is a short time. It will fill, tumble, drain and spin all is a few minutes.
At the end of a successful test cycle a PA should display which means "Passed" and is what you want to see.


Image 1: http://media.fotki.com/1_p,sqwrrqkkqkstsftxgtqsskgwtqkq,vi/kkwrfdskkxkgbffwfww/1/1303472/5961857/image53872img-or.gif
Image 2:http://media.fotki.com/1_p,sqwtrsgdwsqtqsqxgtqsskgwtqkq,vi/kkwrfdskkxkktggsfsw/1/1303472/5961857/image53908img-or.gif


From another source...

"Installing replacement motor, motor control harness, and motor control circut board.

Pretty easy install. On a scale of 1 to 10 I'd call it a 3.5.

If you can use a screwdriver, a wrench, and have played with legos before, you can probably do this job.

It took me about 3 hours to do, but this was with inferior tools, and two smoke breaks included.

Minimum tool requirements: Adjustable-head cresent wrench (8 or smaller handle), phillips head screwdriver, utility knife.

Recommended tool equirements: Small ratchet with socket set, ratcheting screwdriver with phillips head and small socket attachments, brew.

The instructions are pretty clear.
Once you pull the front panel off, there are two braces at 45 degree angles on the lower corners of the washer.
The instructions don't ask you to, but I would remove the brace on the left to make life easier.
This gives your arm more room to work and makes it easier to pull the motor out the front.

They ask you to remove the wiring harness from the motor first and then pull the harness out with the control board.
My wrench was too big to get to the bolt to remove the harness from the motor.
All I did was cut the harness - since they supply a new one - then pull out the control board, then pull out the motor.
As far as getting the pulley off, slip it on and off at the large wheel, this is much easier than taking it off at the small motor drive shaft.
The only other thing of note is to make sure you look at the diagram for the conectors a few times before you snap it together.
There are a few ways you could hook it up wrong so pay attention. There should be no loose ends when you finish.
Also, I couldn't get the flange back on on the rear acess panel when closing it up, but it doesnt seem to serve muc purpose besides asthetics, so I tossed it.

The $200 for the parts and shipping was well worth it. I saved about $150-250 to do it myself...."





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check for an obstruction in the pump hose/strainer.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Hi Liz, I to have the same problem, a design fault! It was $35AU for the part, I have replaced it but the door can't close properly. Still working on it. Joan

Here is the service manual that will show how to service your washer.
http://www.servicematters.com/maytag_library/docs/16010061.pdf

I had that same problem. I lift the top up by using a screwdriver and pushing in clips that are in the front. Lift lid carefully from the front. A hinge in the back will hold the back of the lid. Look where locks are located and see if they are connected. On my washer the connection was barely on. I reconnected the lock and have not had problem since. Good luck.

Main bearings are worn out. Major Repair Time.

Check / clean filter...And or pump

Hi, Most possible causes are:-
1.Make sure the lid is closed. There is a switch inside that completes the connection. Your washer may not spin or agitate if this connection is not completed. Make sure that the speed selector switch is not between speeds. Verify that the washer is not in a soak cycle. You can also reset the water level up or down to make sure that the water level control switch isn't stuck. If you hear a humming sound when the washer is full of water, you may have something stuck in the drain pump.

2.If one of these is not the problem, check the belt. The main drive motor has two distinct functions. The first function is to spin the basket; the second function is to reciprocate your agitator. Inside your washer's transmission is a crank type gear and connecting rods that are used to agitate the washer, with the spinning coming from the washer motor itself. This usually entails some sort of clutch mechanism. Some things to check if your washer is not agitating and/or spinning are:

3.If you notice weak or no agitation, the splines connecting the agitator to the drive shaft may be stripped and need to be replaced.

4.After a lot of use, belts can become worn or damaged. Replace any worn or damaged belts immediately. If you have a broken belt, replace it and check the pulley to make sure it's not seized.

5.Sometimes the drive pulley can wear out and it won't turn the drive belt. Look for wear marks, pits, or uneven spots. It's best to just replace it with a new pulley.

6.Many washers use a reversing motor. Sometimes it will continue to work in one direction even if it won't spin in the other direction. If your washer has a drive motor issue, you probably need to replace the motor with a new one.
7.The lid switch is a safety device that's there to protect you from sticking your hands into a spinning washer. If this switch goes bad, the washer will not work. You will have to replace it. It is inside the main housing for the washer, and located near the door frame.

8.The coupler connects the motor to the transmission. After lengthy use, this plastic and rubber coupler can wear out. If this happens, you need to replace it.

9.Transmission and clutch assemblies can cause agitator and spinning problems They are fairly complex.

Thanks! mannu_rakesh

nd code (no-drain)
Take the back panel off the washer and disconnect the drain hose from the pump.
(You're going to get quite a bit of water gushing out at you so be prepared with towels or a shop vac.)

At this point you should see a little rubber disc over the end of the section you just exposed on the pump.
This is a little drain flap. Just lift it up and you should be able to see into the pump a little bit.

At this point poke around in there with your finger and look for foreign objects like coind or hairpins etc.
Depending on the object's size you may not be able to get it out from this end of the pump so you'll have to disconnect the big rubber boot which connects the wash drum to the pump.

Then you should be able to twist the pump (counter clock-wise) and release it from the washer base.

You don't have to disconnect any wires and should then be able to see into the other side of the pump and pull the object out.

Put everything back together and re-try. It really is fairly simple.


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what about your lid switch?...have you checked it already?

tnx 4 using fixya,

drcool

El c?digo de error "od" en una lavadora Maytag Neptune TL generalmente indica un problema relacionado con la apertura de la puerta. "od" es una abreviatura de "Open Door" (Puerta Abierta en ingl?s). Aqu? hay algunas acciones que puedes tomar para solucionar este problema:

1. Verifica la Puerta: Aseg?rate de que la puerta de la lavadora est? completamente cerrada y que no haya obstrucciones que impidan que se cierre correctamente.
2. Reinicia la Lavadora: Intenta reiniciar la lavadora. Descon?ctala de la corriente el?ctrica durante unos minutos y luego vuelve a enchufarla. Esto puede restablecer la electr?nica interna y eliminar el c?digo de error.
3. Inspecciona el Pestillo de la Puerta: Verifica el pestillo de la puerta para asegurarte de que est? funcionando correctamente. Si el pestillo est? da?ado o desgastado, podr?a necesitar ser reemplazado.
4. Comprueba el Cableado: Examina el cableado que conecta el interruptor de la puerta y el panel de control. Aseg?rate de que no haya cables sueltos o da?ados.
5. Sensor de la Puerta: Algunas lavadoras tienen un sensor de la puerta que puede fallar. Consulta el manual del usuario de tu lavadora para obtener informaci?n espec?fica sobre la ubicaci?n del sensor de la puerta y c?mo comprobar su funcionamiento.
6. Llama al Servicio T?cnico: Si despu?s de intentar estas soluciones el problema persiste, es posible que necesites la asistencia de un t?cnico de servicio. Puede haber un problema m?s complejo con el sistema de la lavadora que requiera atenci?n profesional.

Recuerda que estas son sugerencias generales y pueden variar seg?n el modelo espec?fico de tu lavadora. Siempre es recomendable consultar el manual del usuario de tu electrodom?stico para obtener informaci?n espec?fica sobre los c?digos de error y las soluciones recomendadas. Si no tienes el manual, puedes buscarlo en l?nea o contactar al servicio de atenci?n al cliente de Maytag para obtener asistencia.

Question edited for clarity. When the power came back on, or when it went out, there was probably a brown out or voltage surge. You need a service visit. You can try and claim against the utility company for not regulating their power supply to you. Are you certain you have power at the outlets? It is odd that both would succumb to it, unless you were hit by lightning?

Damaged or defective door latch

I assume the model starts with a M, not a W? Anyway, you did not indicate if the washer does not do any draining ... or it just leaves a bit of water in the chamber? No draining issue (no pumping sound): Your washer could have a faulty drain pump and motor assembly, loose wire connection in the drain pump circuit or it could have a faulty machine control board. Some draining issue: It did not look like your washer model has a built in pump suction filter/strainer that is cleanable ... but there could be some obstruction in the pump suction or in the hoses after the pump. Straighten drain hoses and eliminate kinked hoses. Watch video if you want to inspect the pump and hoses

Have you tried unplugging it for 1 hour? Yup surprisingly that is one of the answers for clearing out fault codes on this machine. Sure hope that it works even though you don't have a code a full hard reset may do it. Best to you.

Call the service guy back and tell him what you just told us.