LG Tromm Washer
What is the mater with us that we are accepting this outrageous product flaw?
Let's put the blame exactly where it belongs and keep it there until manufacturers clean up their act!
What in the world are we thinking when we allow ourselves to be forced
to jump through these ridiculous hoops just do do laundry!?
I am furious and it is over something as stupid as a washing machine! A WASHING MACHINE!!!!
New government regulations for new water efficiency washing machines
has my family’s clothing smelling like a stinking, rancid, moldy
basement! This is absolutely absurd! I have been told to change
laundry detergent, run hot bleach water through my washer and, get
this; my washing machine is 1 year old and my clothes smell filthy!!!
The mold and mildew from these nasty machines have wreaked havoc
through skin rashes and allergies in my children!
I paid $1,000.000 for this da*ned washing machine and THIS is what is
being sold to the public under the disguise of efficiency!!?? I have
been on the phone about this problem. I have, over the past 3
months, with a technician on the phone, been instructed to do the
following:
*Make sure I use high efficiency detergent THAT will fix my problem.
Wrong.
*Cleaned the lint trap (..that is stupidly behind a metal access plate
that you have to use a screwdriver to remove screws to get to it EVERY
TIME) and THAT will fix my problem.
Wrong!
*Cleaned the water hoses; THAT will fix my problem.
Wrong!
*Cleaned the gasket around the door. THAT will fix my problem
Wrong!
*Cleaned the tub with bleach water. THAT will fix my problem.
WRONG!
*REMOVED the hoses and cleaned the pump. THAT will fix my problem.
WRONG AGAIN!
*Take the pump out entirely and clean all inlet, outlets and hoses. THAT will fix my problem.
WRONG! WRONG!! WRONG!!!
NONE of this fixed my problem of filthy, wet, stinking, rancid clothing
that has endangered my family's health! I even washed my children's
clothing out by hand in the bathtub and put them in the washer just to
rinse and spin and they STILL smelled horrific.
Finally, at the end of my rope, I returned to the appliance store from
which I purchased this machine and they have told me that they cannot
accept a return. They will not accept a return and I have to deal
directly with GE. I HAVE dealt with GE up until the final straw when I
they told me I needed a new pump, but so sorry, your warranty JUST
expired 3 days ago!!!
Furthermore, my pump was fine. I did NOT need a new pump and have now
been told that I cannot return the new, unused pump that cost me
another $183.00. I have now been told that this is a problem with ALL
front loading washing machines and I should do the following:
*First, run a full complete wash cycle on hottest setting containing Bleach – * Note: wash cycle takes 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using high efficiency laundry detergent for another 1 hour and 20 minutes
*Next, run a full wash cycle on hottest setting using Cascade automatic
dish washing detergent for an ADDITIONAL 1 hour and 20 minutes
*Next, using Bleach water, wipe down entire interior of washing machine
*Next, using clean white cloth, wipe entire interior of washing machine dry
*Next, leave door ajar to air out machine
*Finally, I have now been informed that I cannot use fabric softener in
the machine even though there is a fabric softener dispenser right in
the machine because the new front loading machines cannot handle fabric
softener!!
Furthermore, I was told that this is new technology and since it is so
new, no one really knew these kinds of problems were going to manifest
themselves and I just need to try to work with these problems because
it is not the manufacturers fault but the GOVERNMENT’S fault! Sorry.
Are you kidding me??
Now I have a $1000.00 piece of junk that the appliance companies are
pawning off on unsuspecting consumers and hiding their horrible designs
by blaming the government.
So, now this is what I want!
I want the legislature to force manufacturers to properly inform the
public of these problems and those who did NOT inform consumers of
these issues, COMPENSATE their customers for the $$$$$ it has cost us
and the misery and frustration caused by THEIR neglect by NOT informing
the consumers of these issues. I want this to be retroactive BACK to at
least the year 2005. Furthermore, I want compensated for the cost of
buying a top loading washing machine in an effort to keep our families
away from the mold and mildew and filthy mess this has caused! Finally,
I want manufacturers to own up to the fact that they disregarded the
health and safety of consumers in their efforts to profit as much as
possible while touting efficiency.
Now I have heard that they have a new 'product' they can sell to us to
inhibit the stench of mold and mildew. This is absolutely unacceptable!
This is outrageous and we need to speak out about this and make sure our voices are heard!
