20 Most Recent HP OfficeJet 7310 All-In-One InkJet Printer Questions & Answers

check the paper tray, make sure the paper guides are snug up to the edges of the paper. Even a small gap will cause miss alignment of the printing.

Unplug Wait 20 secs Plug it back in while holding 6 and # Continue to hold until a reset notification pops up (this may take a while). The error may pop up again, just unplug and plug back in and you should be good.

All of the information is in the manual. You can select one here to download: http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-003&h_client=z-a-r1002-3&jumpid=hpr_r1002_usen_link1&h_lang=en&h_cc=us&h_query=+HP+OfficeJet+7310

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Could be several things causing this. You said it is a network printer, but then said primary computer is XP. Is it hooked to the XP machine? From my experience, printers on XP machines occasionally lose their drivers. Go to the XP machine and make sure the printer is in the printer folder, and active. Do a test print to be sure. Then make sure it is still shared (things like this can change with updates). If all this is OK, go to the Vista machine and remove the printer. Then go to add printers, and add a network printer. Sometimes, if it is a network printer, it will show up in "my network" - if so, right click and add printer. If you add the printer usually the computer will use the currently installed drivers. If it is a shared printer, go to network, double click the XP machine, and the shared printer should be there. right click and add. Once you have it working, go to printers and delete or remove the faded-out printers that don't work and be sure to set the newly installed printer as your default.

Remove printhead, see if it is dirty. Clean it and the problem should go away. Also Try clening the contacts on the area where the cartridges touch them. If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Full Reset: 1. Tun Power OFF 2. Wait for 10 secs 3. Turn Power ON while holding 6 and # 4. Continue to hold until a reset notification pops up (be patient). Note: The error may display again; just unplug and plug the power cord back in and you are good to go.

go here and perform the things they suggest http://h30434.www3.hp.com/t5/Inkjet-Printing/HP-Officejet-7310-all-in-one-error-message-0x07a74dd6-on-top/td-p/3656988

Check you have colour ink left in the cartridge also check the default printer properties are not set to black and white.

Using distilled water on a cotton swab, try cleaning the carriage contacts in the printer. Don't keep the cartridge out of the printer for a prolonged period, or it may dry out and clog nozzles. Hope that helps.

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