20 Most Recent HP Color LaserJet 2600n Printer Questions & Answers

51.20 Error
51.21 Error
51.22 Error
51.23 Error
The device has experienced an internal
hardware error.
51.20 Error-black scanner error
51.21 Error-cyan scanner error
51.22 Error-magenta scanner error
51.23 Error-yellow scanner error
Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the device to
initialize.
If a surge protector is being used, remove
it. Plug the device directly into the wall
socket. Use the power switch to turn the
device on.
Laser scanners are not replaceable.
Replace the engine.

Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
Good Luck and Thank You for using Fixya.
Wheatland Services

try checking cable if you have another cable try that after rebooting computer! if that doesnt work go to hp's website look up the units driver for the correct operating system reinstall the drivers from hp's website then reboot and try your printer again it should work! 99.9 percent of time error printing to queue is a communication problem from the driver being corrupt or a error in your system registry.
good luck!

The printed page comes through the hot fuser at the top of the printer, through the exit rollers an end up in the exit bin.
We cleared a massive paper jam out of the fuser, by removing the grey surround on top of the printer. The plastic hooks that hold it in place get broken in the process, then you will the jammed paper between the fuser rollers, and the exit rollers. A technician can do it for you, but is unessersarly costly.

I want to ask u one thing how this problem occure any bdy hv open the fuser if so then check the o/p bin flaps stucks inside open & refix them ur problem hv resolved

Had this exact problem after blowing some leaked toner out with an air compressor. Cleaning the 4 mirrors behind the cartridges fixed the problem!

https://support.hp.com/gb-en/product/hp-color-laserjet-2600n-printer/446153/troubleshooting

51.23 Error-yellow scanner error

Try this:

Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the device to
initialize.
If a surge protector is being used, remove
it. Plug the device directly into the wall
socket. Use the power switch to turn the
device on.
Laser scanners are not replaceable.
Replace the engine.

I own a HP 2600n and I had the same problem the way I fixed it was hold both arrow buttons in the turned off the power for 10 seconds while holding the buttons in then turned it back on then released after 3seconds the reset my defaults this cured my problems

I like the Tech Most likely did a Color Configuration , Go into the Menu and Use the Arrow keys to scroll and look for " Color Calibration " run the test make sure you don't have " Bleeding" this is a term used by Color Tech's like myself to describe that Color are mixing together which is causing your current problem.

Do calibration First.

MAny programs that "require" windows XP to install, can be told by windows7 that they are being installed in XP by installing them in a XP compatibility mode.

Open up Computer, and choose the C drive
If it prompts you with a security warning, tell it to open it anyways.
Create a new folder on the C drive (if you were trying to install Corel Draw for example, make a folder called Corel CD)
Open computer again and right click the CD drive, and select open.
Re-size/move this window so that you can still see the C:\corelCD folder (for example)
single click any file or folder in the CD's main folder, and press CTRL-A then CTRL-C
Click anywhere in the new folder you created (ie, c:\corelCD) and press CTRL-V
once all the files are copied, single click the SETUP or INSTALL icon (Ususally Setup.exe)
right click and choose properties
Click the Compatibility tab at the top, and choose compatibility for XP Service Pack 3
also choose run as administrator.
Click OK
Now double click the setup.exe and it should install under windows7 without issues

Before HP had win7 drivers for many of our printers, that was the unofficial fix to install the print driver from the CD to win7.
Later downloads were offered off the website that didn't have this issue - but when a lot of those failed, it was back to "here's how to install the original XP driver" as a solution!
Good Luck!

if it really won't budge (make sure all tape/wrapping is removed), it may have been damaged in shipping... I found this on HP's website, from a user on the forum:

"there is a white plastic piece ,(i believe on the left side),just a little in from the front ,that gets caught.i would imagine something gets jarred during shipping maybe.unfortunately if it happen s it can be difficult to get out.i think one guy just kept jerking it around until it came out.another was able to stick something long in from the back of the tray and get it,though any of these things run the risk of causing damage.otherwise one can try taking out the pre transfer guide in hopes of being able to get at it.

probably best to just take it back. "

Seems like you are not the first person to encounter this problem.

I'l keep searching around for another solution, but if you can, I recommend taking it back to where you bought it, as forcing or fiddling too much may break something, and void the warrenty.

A. To change the display language back to English, please perform the following steps:

1. Press the right arrow 2 times, press the OK button (you should be in the System Setup menu).

2. Press the OK button again (you should be in Language).

3. Press the right arrow until you see something that may be English, press OK button. The menu is a continuous loop, so if you miss it the first time the option will return.

after you replaced the cartrige,did you run a initialization?

Following the suggestions above I have just resolved this problem. My exact problem was that the Magenta colour was printing out at different densities across the page - from faint at either side to solid in the middle. 
The procedure I followed was to dismantle the printer until I could get at the laser/scanner unit, take that out, and take the top off. I discovered that the mirror for the magenta toner was very dusty so I cleaned it with a cotton bud (dry, no water or solvent for fear of damaging the surface coating of the mirror), taking the opportunity to clean all the others at the same time. 
After reassembling, the printer is now perfect again. I did not perform any resets or recalibrations following this operation.
Some comments:
1. Disassembling is a fairly complex job, involving disconnecting most of the loom from the back PCBs. You need to do this to be able to remove the rear internal panel so that you can get at the laser/scanner assembly. Don't worry too much. though, because all the plugs are different sizes so it should be fairly straightforward reassembling it all. It worked out fine for me!
2. The bottom screw for the laser/scanner assembly (in my case, although there are actually holes for two screws) is located behind two thin metal panels which spring out from the bottom of the printer body, just above the paper tray.
3. I think there is a bit of a design flaw in these printers (if it's fair to describe it as such). Two of the mirrors (magenta and yellow) are angled upwards so that dust can collect on them, while the other two are angled down. Of the two that are angled up, the Magenta one is at the bottom and is most likely to collect dust. The laser/scanner assembly is not sealed so it is easy for dust to get into it. Furthermore there is a fan alongside the bottom mirror so there will be more dust in the air in this area. It would not surprise me if this is a fairly common problem for these printers after a certain amount of use.

HP Printer Error Code Cheat Sheet Here you have the full list of error codes together with solutions, do check it out:

The manufacturers removed the option long time ago due to the printheads and muzzles which get screwed up while printing with one or more empty cartridges. here are some explanations and tutorials on how to actually print with an empty cartridge: How to print without black ink

Check out this link-

http://www.reeves-hall.net/tech-gadg...laserjet-2605/

I guess you should try to reset it ..and get the cartridge out and see if the toner (ink ) is getting out ..by pressing it (with the part where you removed the tape ) on some absorbent paper ..when it is working well it should leave a mark on the paper ..the mark should be not washed ...but real color and all...
If it do not ..just use a syringe and blow air in the cartridge ..just to agitate it ..and make sure it is not dry ..
Insert it back ..repeat the procedure until works ..and also if you have the procedure ..reset it ..
http://www.ehow.com/how_6881778_reset-2600n-toner-chip.html