20 Most Recent Krups Dolce Gusto KP 2100 Espresso Machine Questions & Answers

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My machine has just stopped working. Green light, water filled please help

Probably the button underneath is stuck. This is a membrane button that can get damaged and doesn't make good contact anymore. Since this is an old question, i dont think it matters anymore.
1/22/2019 1:51:28 PM • Krups Dolce... • Answered on Jan 22, 2019
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The red light comes on and then goes green. Filled with water and pod in but nothing happens. Completely silent.

one step at a time do you get water with out putting the capsule what is it doing is there any sound coming from the pump do you have any flashing red light? need more info
9/25/2016 8:46:35 PM • Krups Dolce... • Answered on Sep 25, 2016
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Why is my dolce gusto is leaking. can it be repaired?

remove the plate which is clipped neat the capsule holder and try again if it works see if you can opening the hole or replace
3/9/2016 1:26:46 PM • Krups Dolce... • Answered on Mar 09, 2016
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Will not pierce pod completely

you have to change the plate which is based at the roof of the capsule holder it will wear out due to hot water
3/9/2016 12:51:51 PM • Krups Dolce... • Answered on Mar 09, 2016
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Why won't the lid open?

Part number is MS-622958 and it is still a current active part. Any Krups service agent will be able to order one for you. Let Google be your friend. I can't order it for you because I'm not in the USA and that is the only country your model is available for.
8/20/2015 7:39:26 PM • Krups Dolce... • Answered on Aug 20, 2015
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Hi ive tried everything but the draw still wont open on my dolce gusto can you help please

If something is broken inside, it will need to be taken apart for repair. Before that, try the following:
  1. Unplug it.
  2. Move the selection lever from cold to hot and back several times. Be sure the lever will move full stroke smoothly. Put the selection lever in the center position.
  3. While firmly pulling the draw outward, "snap" the draw upward.
If that does not work, it will need to be disassembled.
2/1/2015 1:26:40 PM • Krups Dolce... • Answered on Feb 01, 2015
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How do I increase water temperature on Krups KP 2100

Heat the cup before you use it, run hot water over it, or boiling water. The machine does not make very hot coffee otherwise.
1/16/2015 3:40:05 PM • Krups Dolce... • Answered on Jan 16, 2015
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I Need a circuit board for my EDG 716R it came from the US and my daughter didn't about diferent voltage and pluged it in and it went pop.

I have the same problem. Did you find where to buy the board? Please write me drpipa at hotmail
7/19/2014 3:00:47 PM • Krups Dolce... • Answered on Jul 19, 2014
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Reservoir replacement parts

Go to the web page of the manufacturer of your device, find contact us and get in touch.
6/5/2014 10:49:16 PM • Krups Dolce... • Answered on Jun 05, 2014
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Krups KP2100

satzo software did not hacked any account why
1/30/2014 2:04:54 PM • Krups Dolce... • Answered on Jan 30, 2014
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User manual

Be the first to answer 11/13/2013 4:04:17 AM • Krups Dolce... • Posted on Nov 13, 2013Be the first to answer
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2answers

My krups dolce gusto stopped working. The lights

Hi, Could be a number of things. Is your pump working. Thermoblock maybe blocked or faulty. A thermo sensor on the thermoblock maybe faulty. Brewunit maybe jammed. Descale will not help if it wont pump. Id be looking at the thermoblock or sensor. If their at fault then the machine will do nothing. See how you go and ill keep a look out for any more questions you may have. Dazza Repairer
9/16/2013 6:15:36 PM • Krups Dolce... • Answered on Sep 16, 2013
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