20 Most Recent Toshiba Canvio 500 GB USB 20 Portable External for Mac E05A050MAU2XY (Radiant Silver) Hard Drive Questions & Answers

you should find someone local to help you out with that, its a little complicated to explain via text. its not a complicated process, there are just a few different ways to do it, depending on how many files you need to back up. 1. find the file you want to copy (this could be a folder, too). 2. right click and select "copy" 3. go to "computer" or "my computer" and double click the toshiba drive. 4. right click and select "paste" and that will copy it. as i said, there are other ways of copying files, but that's probably the simplest way, although not necessarily the easiest, if you have a lot of files.

You can't. When you hear the clicking noise every time it attempts to read, the sound you hear are the read/write heads striking against the edge of the enclosure. The drive has most likely failed. The only thing you can try is to open up the case and remove the drive and directly connect to your desktop computer. Another thing that sometimes works is to wrap the drive in plastic and place in the freezer for an hour, then connect it. IF it starts working, quickly save what data you can off of it because it will fail again when it warms up. I don't think that usually works with head failure, but give it a try.

try other usb port, or other computer and see whether the hdd is detected. If still not, try to go to device manager ( http://www.computerhope.com/issues/ch000833.htm ), and then assign a drive letter to the hdd. After that, try to access it from Computer, if not able to access it, format it (use quick format) and then use this file recovery program called asoftech data recovery to recover your files.http://www.asoftech.com/adr/

my transend external hard drive is not responding

If your USB drive is not being recognized by your computer when you plug it in

try unplugging it, and also unplugging any other USB devices that are connected.

All USB devices, even those that have an external power supply, draw a portion of their power directly from the USB bus.

If you have too many devices connected to the same USB controller, problems such as a drive not being recognized can result.

Incompatible File System

The Mac-operating system can read drives formatted under the FAT32 and NTFS file systems used by Windows, but Windows will not recognize HFS, the file system used by Mac OS.

If you connect an HFS-formatted external drive to a computer running Windows, the drive will spin up but Windows will not respond.

The drive will have to be used with a Mac, or reformatted using a disk-partitioning utility.

Drive Disconnected from Power

Some external hard drives have the option of drawing all their power from the USB bus, or receiving supplemental power from a wall outlet.

If your drive will not operate using power from the USB bus only, connect the power supply. Many drives do not have this option; they will not operate unless they are connected to both a power outlet and a USB port.

Driver Update Required

Some older motherboards may require updated USB drivers to properly utilize a modern USB 2.0 device.

If you have exhausted all the basic troubleshooting steps above, visit the website of your motherboard's manufacturer and look for updated USB drivers.

Also, ensure that your Windows installation is fully up to date.

Corrupted Files

USB hard drives are susceptible to data corruption if either the power or USB cables are disconnected during a write operation.

Over time, this could lead to a situation in which Windows will be unable to write to the drive correctly.

To have Windows attempt to fix corrupted files, run Scandisk by right-clicking on the drive after double-clicking on "My Computer." Click Properties > Tools > Error Checking. Click the two check boxes to have Windows attempt to fix errors and bad sectors.

Click "OK" to start the operation.

Depending on the size of your hard drive and the speed of your computer, this operation can take a few hours to complete.

Failing Hardware

If your drive is still not being recognized, but it is making audible noises when it is plugged in, the drive may be failing.

Nearly every hard drive manufacturer distributes a free utility to check the drives that they make for errors.

Visit the manufacturer's website to download this utility.

If the drive is failing, the utility will most likely be able to detect it.

Contact the manufacturer for a replacement if the drive is under warranty.

how damaged are these pins can you send a photo you might need to straighten the pins you could use point nosed pliers depending on gaps / spaces between pins pliers might not fit or use tweezers or 2 fine screwdivers holding one at the center of bend the other at the top to try to straightenhope it helps

Sounds like the drive has been badly damaged from the fall. Try plugging it in with the power off and then turning your computer on. If you can see the drive in My Computer you may be able to copy the files U need to another drive. If not, take the drive to a PC store and see if they have a utility program that will recover your files for you.

Computer starts normally in windows with a windows that is installed on a hard disk on that copmuter. In other words - windows is installed on an internal hard disk of a computer A. If you get it out and put in a computer B it wont work. To have the things work: 1. First should set in BIOS boot up options first boot device CD/DVD, second OTHER/USB/EXTERNAL, third HDD 2. Should boot up from a CD and install windows on an external hard disk (in your case your 3TB Toshiba external HD) 3. Set in BIOS boot up options first boot device OTHER/USB/EXTERNAL, second internal hard disk e.g. HDD0, HDD1

The "drive not ready" error can have several causes. Commonly, ownership or access permissions have not been set up properly for the files, the folders, or the entire disk, and this can be reported erroneously as a "not ready" state. VLC would have nothing to do with this, unless it was during its installation that the permissions accidentally got whacked. You didn't say which file systems are involved, and that can make a difference. There is always the possibility that the drive and the computer really cannot communicate with each other. If you are lucky, it is just a bad cable, otherwise it is the controller or the drive itself that actually is at fault.

You are talking about accessing a Hard Drive via IP Network Address. Very difficult to troubleshoot via this method as the Network protocol interfears. Try plugging the drive in via USB or FireWire etc. On A hardwired port it is easier to access the drive & copy it's contents to a backup device before formatting & testing the drive and adjusting the IP address to you preferred settings. The drive can also (probably) be taken out of it's case box and plugged into another case with a USB port on the back or directly into it's ATA or SATA port on the actual drive. This is the preferred way to back up as it's much faster than Network or USB access for large file transfers. You can buy external empty cases. eg. See OWC. Other World Computing website.

More than likely, this is some sort of fault in the logic of the external enclosure. The solid light indicates that the drive is powered and is awaiting access while the blinking light means that it is busy working. If you are unable to get the drive to do anything (whether reading data from the drive or storing data to the drive), then I would guess that it is time to see whether you still have warranty coverage on the drive and, if so, get it replaced under warranty. In my experience, I have found that Toshiba drives are very unreliable and therefore would recommend that you replace it with a Seagate if this drive no longer has any warranty coverage. Of all the drive manufacturers, I have found Seagate drives to be the most stable and reliable. Others may recommend Western Digital but I replace failed Western Digital drives on a constant basis in my computer repair business each and every week while Seagates keep on going. I base my recommendation on being in business now for over 25 years.

Unless you used the "Move" command, the data should have only been copied off the Canvio, so you should be able to copy (or move) it to another computer as well if you so wish.

Does not need a driver.

COMPATIBILITY:

• Formatted NTFS for Windows XP, Windows Vista, Windows 7 or Windows 8
• Requires reformatting for Mac OS X Tiger, Leopard, Snow Leopard or Lion
• Available USB 3.0 or USB 2.0 port
• USB 3.0 port required for high speed transfers

Please test it by cutting a data file and pasting it in this hard drive. If it is success, then probably the type of your data is different and it is not freely moveable, or you it is possible that you tried to move the files to the same folder (it happens when the user opens many Windows Explorer/File Manager).