20 Most Recent Kenmore 98702 Stacked Washer/Dryer Questions & Answers

We purchace a washer and dryer in Dec 08 Kenmore HE energy star. They started destroying cloth about 2 months after purchace.
under our warranty and many many calls they sent a new set. 2 months later same problem. HELP

Hi.k.
Even though you have cleaned filter, there could still be something in the pump, you need to remove the pump and check there is nothing in it.
Hope this helps.
Good luck.
Please leave feedback

It appears your dispenser solenoids or CCU (timer) has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

you have to remove the front and take the water pump off and get all that clogged up stuff out of it-mike

Hello, this is Ava with Think Crucial. You may find the User's Manual for your Kenmore model by clicking the link below. Kenmore 93901 Series Use And Care Manual You can purchase a wide variety of high quality appliances replacement parts direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/collections/appliances I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

Hello, this is Ava with Think Crucial. You may find the User's Manual for your Kenmore model by clicking the link below. https://www.searspartsdirect.com/partsdirect/user-manuals/2661532210-kenmore-parts-manual You can purchase a wide variety of high quality appliances replacement parts direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10 https://www.thinkcrucial.com/collections/appliances I hope this was helpful. Ava B. Think Crucial Customer Care http://www.thinkcrucial.com/

You need this to launch the procedure of creating your Citibank online login ID so prior to Citicards Login You will certainly currently be revealed your Citibank online login.

not sure but go here... https://www.repairclinic.com/Shop-For-Parts/a17b6c7i920d183467/Model-41799370120-Kenmore-Washer-Dryer-Combo-Belt-Drive-Belt-Parts check if the oem # match what you have. if it's oem. there's a video on the second belt on the list that might help you hope so.

There is a sensor and if the weight of the load is to great it will not go into spin cycle

go to the manufactures website and get a user manual as the information you want will ben in there( how to install the machine) eric

You may have a broken pump belt, or belt may have fell off pump pulley. Another possibility is that you have a bad clog before the pump keeping water from draining. Your machine will agitate because this is a separate belt. Good Luck Friend.

sounds like one of the idler roller on drum is bad,not hard to fix,and dont cost much,you can youtube and see how to fix

Possible Shorted dryer heating element.

call a service technician to get a proper diagnosis and quote then decide to fix or junk

Check your pressure switch ...or even the pressure hose is probably clogged...Reason for agitation issues.