it can be done by yourself as long as you feel comfortable in doing so as it can be a bit fiddly.
you will need to unplug the appliance, unscrew the pump housing from the cabinet, disconnect the hoses on the pump housing this will enable you to find the obstruction, remove it and subsequently unscrew the filter. then reassemble
There are usually 3 compartments in the drawer, the smallest is for using fabric conditioner, the largest is where you put the powder or detergent in, the middle size one you do not put anything in, as it is where the cold water comes in for rinsing.
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This might help you with the pump its on a bosch
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WFD2460 Bosch washing machine
This video will show you how to keep your soap draw clear
and how to service the parts
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Usually means there is water in the base pan and the flood safety has been activated. If you tip the unit forward a touch you will most likely find that water is expelled from the bottom front. The machine should work but obviously the source of the leak has to be found. Check door gasket for tears etc, water valves and drain hoses.
Hope this helps.