20 Most Recent Rowenta DG-980 Iron Questions & Answers

The steam tank may not be heating because of mineral deposits in the tank. But also do this check first. Open up the tank reservoir cold, and drain all water out, (is it clean inside there when you shine flashlight in there? Rinse with clear filtered water only (low minerals).

Do not use CLR or anything agressive in there. You should have the main unit in full steam mode and the iron control also in full steam mode. Leave one tablespoon of water in the tank, put back together and let the pressure build. Put a clean towel on your ironing board and when iron is at full pressure and heat, hit the burst of steam and look at what comes out of the sole plate. If you see lots of white deposits look at the sole plate and see if the white chunks are coming out steam holes.

When using iron, run it till steam/water tanks are dry, the burst of steam is used in this case to clean the iron of all standing water. Pull the reservoir and allow to cool...once tank is cool drain it as well. Doing this several times should help purge unit of the heavy mineral deposits.

If you need parts, here is the Rowenta repair facility....
California Electric Service in Concord CA (it is the only Rowenta repair station in California) go to either of the following addresses:
their website is: http://www.californiaelectricservice.com/
or tech service: [email protected]

Hi, it sounds like the steam trigger has a broken pin on the end inside the handle. Unplug the unit from the wall and let it cool. I found out that you can remove the main rubber cover by gently prying it up from the front and pivoting it up to the cord end and lifting it off. You will see the trigger snaps in, but look at the finger end going under the microswitch that activates the "Burst of Steam"...it is probably broken. You can get another one from California Electric Service in Concord CA; or you can epoxy a small 3/4" by 1/8" x 1/16" piece of aluminum, bent at 45 degs into trigger hollow, approx 1/4" sticking out to actuate the micro-switch and after a day or two for the epoxy to harden it should work just fine.

Rowenta RS-DG0123 Knob Trigger, Bluehttp://www.smallappliance.com/product.asp?pid=4477&cur=USD&cam=GA_B_rowenta_partCarefully pry off blue handle cover on top with a popsicle stick.A quick (maybe permanent) fix while waiting for your part: you can "weld" the plastic trigger back together. It doesn't have enough surface area for glue. Position the break back together. Secure parts so they don't move. Heat a medium-small flat blade screwdriver until it will just melt the plastic with a gentle touch. Touch the tip parallel to the break and melt a shallow groove about 1/4 of the way into the break. You should be centered on the break so you melt a bit of each piece. This will be the start of melting the two pieces together. Now, as you do each side of the break, use the flat of the blade to "trowel" the curled up plastic back into the groove you just made. Be careful not to distort the side that activates the switch. Ours is holding so well that I keep the new part in case this ever breaks again. Less is more: use only enough heat to melt the plastic with a gentle touch. If it's red-hot you went WAY too far. You can always try more heat, but if you fry the part, you are done until your new part comes.

Hi, Rowenta recommends that you use clear filtered drinking or bottled water only. I believe them because the system uses brass & aluminum throughout, so salts or acids would cause corrosion. To clean the system totally, after each ironing session before I put it away, I remove the blue reservoir completely, and run the burst of steam several times until the boiler is empty, and red light indicates it is out of water. I shut the power off and unplug. Wait at least an hour or so, access the boiler tank plug on side & if it is cool to the touch, remove it using a coin (quarter), drain and flush the tank several times with the cleaning tube that came with unit or filtered/drinking bottled water several times over the kitchen sink. Finally, drain all the water completely out of the boiler (I leave the plug & cover off to making sure it is completely dry before putting everything back together, ready for the next time). After several use cycles of the above should clear out the debris. My 1st experience with a used DG980 had exactly the same problem. P.S. before ironing the first article, use several bursts of steam away from the ironing board surface to clear out any standing water that was is in the system. Hope this helps :O)

The fix is easy, order the trigger that has an actuating tab that is probably broken off. Gently pry up the blue cushion from the front to the back near the cord and you will see the tab lying over the switch. I order my parts from the Rowenta Region Service Center below:

California Electric Service in Concord CA (it is the only Rowenta repair station in California) go to either of the following addresses:
their website is: http://www.californiaelectricservice.com/
or tech service: [email protected]

Keep us informed as you resolve and solve the problem. It is a fine machine and well worth the repair.

each time you clean the steamer or refill with water always press and hold the reset button for about 30 seconds, whiles the steamer is on. hope my answer helps you.

Need a little clarification, do you feel/hear click when pressing trigger? No means the trigger inner actuator tab is broken...easy fix, just gently pry off cush rubber cover on handle from front to rear (gently to not scar up the works) and lift. Steamer not working?...is it getting hot? Steam building up in the boiler? Need a little more information here before I can proceed...

The switch is an obsolete part. The part has been discontinued and no longer available. You cannot fix the switch. It must be replaced.