When a power window doesn't close, it's usually a bad switch. Motors usually don't fail in one direction, but switches can. See this post on how to test the switch. Window goes up but not down Ricks Free Auto Repair Advice
SOURCE: mazda 3 passenger window
your problem is in the power control feed. either the drivers or passengers switches are broken or the wire harness has a broken wire in it.
SOURCE: Passenger window on my Jetta 3 CLI 2Ltr 95
the mechanisme is not used that much. take off doorpanel and try to grease and move. probbably you can win in this way. if the motor isnt burned it can also be a broken steelcable you can try to fix it but most of times you need new mechanisme goodluck
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